Agent Support (Night Shift)

Yêu Cầu Công Việc
Bachelor's degree in Business Administration, or a related field, minimum of 2-3 years of experience in customer service
Good English communication skills are an strong advantage. (English level IELTS 5.5 - 6.0 or equivalent).
Excellent communication and interpersonal skills, with the ability to influence and build strong working relationships both internally and externally.
Any experience in any positions. ( Sales, Customer Service, Call Center, Traniner .. ). Experienced in customer service or call center is an advantage.
Ability to encourage, motivate, discipline, unite for a common goal to work effectively.
Strong teamwork skills with a positive attitude, self-discipline, and proactive work approach.
Empathy, patience, problem-solving skills, and the ability to work well in a team environment.
Skills in using computers and office software (Excel, Word).
Knowledge (including education and qualifications): CRM, USA Market, Nails Salon , Restaurant , Beauty Salon , etc ...
Have responsibility, adaptability, and the ability to handle work pressure.
Due to the nature of night shifts, the ability to manage schedules and workload is necessary to maintain health and well-being for nighttime work.