air customer service / Documentation ExecutiveAPEX LOGISTICS INTERNATIONAL (VIETNAM) CO.,LTD
Nơi làm việc: Hà Nội
Ngành nghề: Xuất - Nhập khẩu, Tư vấn/ Chăm sóc khách hàng, Thống kê, Giao Dịch Khách Hàng, Dịch vụ, Giao nhận/ Vận chuyển/ Kho bãi, Logistics / Xuất nhập khẩu / Mua hàng / Kho
Lương: $400 - $1000
Hình thức: Toàn thời gian
Ngày đăng: 18/03/2024
Hạn nộp: 30/03/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
* Tasks and Responsibilities:
• Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements.
• Understand shipment process flows & systems, take corrective action to fix problems and improve continuously.
• Work closely with terminal handling team/ nominated agent/local service suppliers to ensure cargo operation and dispatch of airfreight in accordance with relevant parties.
• Play an integral part to liaise with customers and ensure the timely feedback and solution offered to customer for complaints and enquiries.
• Communicate operational and commercial needs of the branch and the branch's clients to overseas colleagues, guaranteeing operational consistency and customer satisfaction.
• Build and maintain customer relationships and improve customer retention through daily communication.
• Data entry, documentation, EDI/milestones transmission and monitor AR, AP, month end files closing.
• Complete KPI while adhering to all processes and legal constraints.
• Other jobs per request on demands.
• Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements.
• Understand shipment process flows & systems, take corrective action to fix problems and improve continuously.
• Work closely with terminal handling team/ nominated agent/local service suppliers to ensure cargo operation and dispatch of airfreight in accordance with relevant parties.
• Play an integral part to liaise with customers and ensure the timely feedback and solution offered to customer for complaints and enquiries.
• Communicate operational and commercial needs of the branch and the branch's clients to overseas colleagues, guaranteeing operational consistency and customer satisfaction.
• Build and maintain customer relationships and improve customer retention through daily communication.
• Data entry, documentation, EDI/milestones transmission and monitor AR, AP, month end files closing.
• Complete KPI while adhering to all processes and legal constraints.
• Other jobs per request on demands.
Yêu cầu công việc
* Job Requirement:
1. 0-3 years + relevant experience in freight forwarding industry.
2. Must be fluent in English, Chinese is a plus.
3. High quality written and verbal communication skills
4. Flexibility to adapt to change and thrive in a fast-paced environment.
5. Dependability.
6. Ability to multitask required.
7. Attention to detail.
8. Accurate and able to produce quality work.
9. Proficient in Microsoft Office.
1. 0-3 years + relevant experience in freight forwarding industry.
2. Must be fluent in English, Chinese is a plus.
3. High quality written and verbal communication skills
4. Flexibility to adapt to change and thrive in a fast-paced environment.
5. Dependability.
6. Ability to multitask required.
7. Attention to detail.
8. Accurate and able to produce quality work.
9. Proficient in Microsoft Office.
Quyền lợi được hưởng
13th month Salary, Bonus
Full paid for Social Insurance, Health Insurance
Team activities, company outing trip
Full paid for Social Insurance, Health Insurance
Team activities, company outing trip
Thông tin khác
Ngày Đăng Tuyển
29/02/2024
Cấp Bậc
Mới Tốt Nghiệp
Ngành Nghề
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Quản Lý Kho & Phân Phối
Lĩnh vực
Vận tải
Kỹ Năng
English, Logistics, Customer Service
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
29/02/2024
Cấp Bậc
Mới Tốt Nghiệp
Ngành Nghề
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Quản Lý Kho & Phân Phối
Lĩnh vực
Vận tải
Kỹ Năng
English, Logistics, Customer Service
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Nộp hồ sơ liên hệ
APEX LOGISTICS INTERNATIONAL (VIETNAM) CO.,LTD
Giới thiệu công ty
APEX LOGISTICS INTERNATIONAL (VIETNAM) CO.,LTD việc làm
Hochiminh Office: 9th Floor, Hado South Building, No. 60 Truong Son Street, Ward 2, Tan Binh District, HCMC, Vietnam
Quy mô: Từ 26 - 100 nhân viên
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Vị trí air customer service / Documentation Executive do công ty APEX LOGISTICS INTERNATIONAL (VIETNAM) CO.,LTD tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương $400 - $1000, tìm thêm việc làm về Air Customer Service / Documentation Executive hoặc công ty APEX LOGISTICS INTERNATIONAL (VIETNAM) CO.,LTD ở các link phía trên
Giới thiệu công ty
APEX LOGISTICS INTERNATIONAL (VIETNAM) CO.,LTD việc làm
Hochiminh Office: 9th Floor, Hado South Building, No. 60 Truong Son Street, Ward 2, Tan Binh District, HCMC, Vietnam
Quy mô: Từ 26 - 100 nhân viên