Mô tả công việc
Mô tả công việc
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Assist in receiving and processing air export bookings from customers, the Sales team, and overseas agents.
Support coordination with the Pricing team, airlines, and co-loaders to confirm bookings and update flight schedules.
Assist in preparing draft HAWBs, manifests, and other related shipping documents.
Support the preparation and sending of pre-alerts and shipping documents to overseas agents as instructed.
Monitor flight schedules, update shipment status, and communicate relevant information to customers, overseas agents, and internal departments.
Assist in checking shipment information, updating data in the company's system, and maintaining shipping documents.
Coordinate with the Operations, Documentation, and other relevant teams to ensure shipments are processed on schedule.
Perform other tasks as assigned by the direct supervisor.
Yêu cầu
Final-year student or recent graduate majoring in Logistics, Import-Export, International Business, or a related field.
Basic knowledge of Logistics and import-export procedures is an advantage.
Basic English reading comprehension and email-writing skills.
Detail-oriented, proactive, responsible, and eager to learn.
Good communication, organizational, and teamwork skills.
Able to work under pressure and willing to learn practical operational procedures.
Benefits
Receive practical training in Air Export Customer Service at a Logistics/Freight Forwarding company.
Gain hands-on experience in booking procedures, air freight documentation, and shipment tracking.
Have opportunities to communicate with customers, overseas agents, and internal operations teams.
Work in a professional environment with guidance and support from experienced colleagues.
Opportunity to become a full-time employee upon successful completion of the internship, subject to performance and business needs.
Quyền lợi
Đào tạo
Receive practical training in Air Export Customer Service at a Logistics/Freight Forwarding company.
Gain hands-on experience in booking procedures, air freight documentation, and shipment tracking.
Work in a professional environment with guidance and support from experienced colleagues.
Khác
Have opportunities to communicate with customers, overseas agents, and internal operations teams.
Opportunity to become a full-time employee upon successful completion of the internship, subject to performance and business needs.
Thông tin khác
NGÀY ĐĂNG
26/10/2026
CẤP BẬC
Thực tập sinh/Sinh viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Air Cargo Procedures, Air Freight Logistics, Shipment Tracking, Chăm Sóc Khách Hàng, Customer Care
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- Tầng 18-02, Tòa nhà Park IX, số 08 Phan Đình Giót, Phường Tân Sơn Hòa, TP Hồ Chí Minh