[Alba Wellness Valley] Huế - Receptionist
Openasia Group LTD- Chi tiết công việc
- Giới thiệu công ty
Mô tả công việc
Assist in preregistration and blocking of rooms for reservations.
Thoroughly understand and adheres to proper credit and cash handling policies and procedures.
Understand room status and room status tracking.
Know room locations, types of rooms available, and room rates.
Must be sales-minded. Present options and alternatives to guests and offers assistance in making choices.
Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
Know the activities and services of the property.
Coordinate room status updates with the housekeeping department by notification of all check outs, late checkouts, early check-ins, special requests, and day use rooms.
Possess a working knowledge of the reservations department. Take same day reservations and future reservations when necessary. Know cancellation procedures.
Maintain guest room key storage and supervise access to safes.
Knows how to use front office equipment.
Process guest check-outs.
Follows procedures for issuing and closing safe deposit boxes used by guests.
Work closely with the housekeeping department in the keeping room status reports up to date and coordinates requests for maintenance and repair work.
Uses proper telephone etiquette.
Performs cashiering tasks like bill / invoice settlement, posting charges to the guest folios.
Read and initials the endorsement logbook and bulletin board daily. Be aware of daily activities and meetings taking place in the hotel.
Report any unusual occurrences or requests to the manager or assistant manager.
Know all safety and emergency procedures, be aware of accident prevention policies.
Maintain the cleanliness and neatness of the front desk area.
Comply with resort safety and hygiene standards.
Adhere to personal grooming and hygiene standards.
Perform other duties as requested by management
BENEFITS
Full Insurance as Labor Law.
Full salary during probation.
Free accommodation with meal.
Daily shuttle bus.
8.5 working hours/ day, 5.5 working days/ week.
Other benefits as further discussion (internal policy, birthday, team building,...).
Quyền lợi được hưởng
Phụ cấp
Đồng phục
Thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Chế độ nghỉ phép
Chế độ tập thể dục
Nộp hồ sơ liên hệ
Openasia Group LTD
Established as an investment firm operating in Vietnam since 1994, Openasia has rapidly developed into a diversified group of companies led by a strong sense of entrepreneurship. Driven by passion, creativity and generosity, the managers and staff have turned a small financial advisory firm into multi-facetted group serving the growing portion of Vietnamese searching for premium products and services. The Group now manages seven divisions employing more than 1,500 employees. Beside an evident flair for opportunities and growth, our success is based on a fine-tuned mix of Vietnamese and Western cultures combined with an opportunistic approach and a true respect of all employees.
THÔNG ĐIỆP TỪ OPENASIA GROUP
1. Respect for People - Tôn trọng con người:
Tôn trọng bản thân, tôn trọng người khác, chân thành yêu thương, lắng nghe người khác, tranh luận nhưng không tranh cãi và biết ghi nhận sự đóng góp của người khác...
2. Creative - Sáng tạo:
Dám nghĩ khác, luôn nỗ lực tìm tòi cái mới...
3. Passionate - Đam mê:
Yêu công việc, yêu sản phẩm, dịch vụ mình làm ra...
4. Excellent - Xuất sắc:
Luôn đặt tiêu chuẩn cao và nỗ lực hoàn thành tốt nhất công việc mình đảm nhận...
5. Inspirational - Truyền cảm hứng:
Suy nghĩ tích cực và lan tỏa nó tới những người xung quanh, luôn động viên, khích lệ người khác.
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