Assistant Food and Beverage DirectorAmanoi Resort Vinh Hy Bay, Ninh Thuan Province, Vietnam

THE POSITION
As an Assistant Director of Food and Beverage, He/ She is responsible for ensuring that all areas within the Food and Beverage department are properly managed in a structured and professional manner. He/ She will assist FBD to achieve the optimum performance of each operation outlet within the Food and Beverage department.
MAIN DUTIES AND RESPONSIBILITIES
- To take overall responsibility for Food & Beverage department in the absence of the Director of F&B
- To monitor guest feedback in relation to service, products and promotions and reviews in accordance with the Director of F&B
- To oversee all training of the F&B to ensure meet the Brand promise.
- To review and control overtime, working roster of F&B team.
- To support all outlet managers to oversee restaurants service during breakfast, lunch & dinner to ensure smooth operation.
- To be proactive during service peak times maintaining a highly visible profile in outlets
- To assist the Director of F&B on reports, budget, F&B Marketing calendar, festivals, and special promotions
- To assist FBD for hiring and interview the new team members.
- To work with accounts department to oversee physical inventories, analyse specialized reports, slow moving items and low stock list and productive norms.
- To control inventories of F&B commodities, small equipment, and other consumables and to suggest FF&E replacements or additions.
- To assist FBD to encourage the team on the upselling, cross selling to make sure maximize revenue in restaurant, bar.
- To ensure that guests feel welcomed and comfortable in all F&B outlets including restaurants, bars, in- and around all places where F&B services are provided to guests.
- To anticipate and attend to guests needs in all F&B outlets and always ensure maximum guest satisfaction.
- To ensure that guests are properly informed and guided as to the choices available to them in terms of F&B services.
- To meet guests regularly, listen to and discuss their preferences to ensure the best possible fit between guest's requirements and services provided.
- Performs any additional or special duties, as directed by the management and function as the manager on duty.
- To assist in monitoring and analysing the activities and trends of competitive restaurants and bars
- To have background in fine dining and organizing and managing high-profile banquets/functions
- To be excellent organizational and planning skills
- To have ability to always work under pressure.
- To direct and supervise all F&B operations at close range by being physically involved in all aspects of the operations.
- To be able to train and coach the workforce and lead by example.
- To operate in a safe and environmentally friendly way to protect guests' and employees' health and safety, as well as protect and conserve the environment.
- To comply with the hotel environmental, health and safety policies and procedures.
- Ensure a high level of cleaning is maintained in your work area.
- Liaise with chef regarding menu planning and daily special.
- Other duties as directed by the FBD.
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AMAN
Meticulously designed to frame their natural settings, Aman destinations are renowned for space and privacy. Each welcomes guests as if to the home of a close friend, instilling a sense of peace and belonging amid some of the most diverse natural and historical landscapes.
It is an approach that has changed little since 1988 when the first retreat was built on Phuket's west coast. It was named Amanpuri, meaning 'place of peace', and Aman was born.
Today, embracing 34 resorts, hotels, and private residences in 21 countries, Aman continues to seek out transformative experiences and awe-inspiring locations around the world.
At Aman we are on a mission to create the world's ultimate luxury lifestyle brand; hotels, resorts, experiences and products which transform our guests' perspectives and daily lives. To achieve our ambitions, we capitalize on our unique combination of world-class and diverse talent, unmatched design, and access to locations, cultures and experiences few are privy to. We live by the 'Aman way of life' - a mindset shared by our guests and employees which creates a lifelong sense of belonging driven by our values of:
- Invest in Individuality - fostering an environment where each person can push boundaries, take risks and challenge norms.
- Nurture Pathfinder Spirit - exploring experiences, opportunities and locations which transform into new exciting ventures.
- Act like Owners - taking the charge, leading by example and an immense sense of pride in their work.
- Celebrate Communities - ensuring that every member of our community is looked after and nurtured in a compassionate, respectful and collaborative manner.