Assistant Housekeeping Manager
Four Points by Sheraton Ha Giang
Địa điểm làm việc: Hà Giang
Hết hạn: 30/09/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thỏa thuận
Loại hình: Toàn thời gian
Chức vụ: Quản lý
Mô tả công việc
JOB SUMMARY
Management position that focuses on supporting the day-to-day activities in Housekeeping that includes Housekeeping Rooms, Housekeeping Public Areas (Hotel Front and Back-of-House + Non Hotel Area (Tenants from 72nd to 77th floors)) and Laundry Operations.
Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Managing Housekeeping Operations and Budgets
• Ensures knowledge and understanding of OSHA regulations are up to date.
• Oversees all lost and found procedures.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guest room maintenance needs.
• Understands and complies with loss prevention policies and procedures.
• Ensures all employees have proper supplies, equipment and uniforms.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Supervises Housekeeping and all related areas in the absence of the Executive Housekeeper
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.
Management position that focuses on supporting the day-to-day activities in Housekeeping that includes Housekeeping Rooms, Housekeeping Public Areas (Hotel Front and Back-of-House + Non Hotel Area (Tenants from 72nd to 77th floors)) and Laundry Operations.
Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.
Managing Housekeeping Operations and Budgets
• Ensures knowledge and understanding of OSHA regulations are up to date.
• Oversees all lost and found procedures.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guest room maintenance needs.
• Understands and complies with loss prevention policies and procedures.
• Ensures all employees have proper supplies, equipment and uniforms.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Supervises Housekeeping and all related areas in the absence of the Executive Housekeeper
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.
Ensuring Exceptional Customer Service
• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.
Yêu cầu công việc
At least one year to two years-experience at the same position.
Be able to relocate to Ha Giang City.
Be able to relocate to Ha Giang City.
Quyền lợi được hưởng
Premium insurance with many inpatient and outpatient medical examination and treatment benefits
Phone allowance, meals allowance and others
Marriott International Associate discount for Room and F&B
International work environment.
Phone allowance, meals allowance and others
Marriott International Associate discount for Room and F&B
International work environment.
Thông tin khác
Số lượng
1
Nơi làm việc
Thị Xã Hà Giang - Hà Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Buồng phòng
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
21/[protected info]
1
Nơi làm việc
Thị Xã Hà Giang - Hà Giang
Giờ làm việc
Làm theo ca
Loại hình
Khách sạn/ Khu căn hộ
Resort/ Khu Du lịch
Nhà hàng/ Bar/ Pub
Ngành nghề
Buồng phòng
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
21/[protected info]
Thông tin chung
- Mức lương: Thỏa thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/09/2024
Giới thiệu công ty
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Four Points by Sheraton Hà Giang là khách sạn mang thương hiệu quốc tế đầu tiên tại thành phố với 151 phòng. Khách sạn nằm trên đường Trần Phú, Hà Giang, thủ phủ của tỉnh Hà Giang và có thể đến được bằng Quốc lộ CT05 và QL2 từ Thủ đô Hà Nội cũng như Sân bay Quốc tế Nội Bài trong khoảng 5 giờ đi ô...
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