Assistant Manager, Property Management (Based in Hanoi)

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About Sembcorp
Sembcorp is a leading energy and urban solutions provider headquartered in Singapore. Led by its purpose to drive energy transition, Sembcorp delivers sustainable energy solutions and urban developments by leveraging its sector expertise and global track record.
Join Integrated Urban Solutions
Play a role in building smart and sustainable cities! With over 30 years of experience, we transform raw land into thriving developments across Vietnam, Indonesia, and China. As a key growth engine, our Integrated Urban Solutions segment strives to be Asia's fastest-growing industrial solutions provider. By delivering efficient energy solutions and pioneering innovative water resource management, we enable the growth of vibrant, future-ready communities.
Position: Assistant Manager, Property Management
Job Description
Responsibilities:
Support property management planning and implementation across the Vietnam portfolio, including procedural standards, KPIs, tenant handbook policy, HSSE requirements and day-to-day operational matters
Assist in preparing work plans, coordinating implementation and supervising daily property management works, with a strong focus on MEP systems and technical operations for industrial facilities, while also covering soft services such as security, cleaning, landscaping and other estate management services
Support contingency and emergency management coordination across sites, especially for incidents related to MEP systems, utilities, fire protection systems and other critical facility services
Monitor the operation, maintenance and performance of key MEP systems, soft services and estate management services; coordinate with vendors and internal stakeholders to ensure service quality, system reliability and operational continuity
Coordinate tenant liaison matters, including handover/takeover procedures, complaint follow-up, issue resolution and general property management support
Support budgeting, forecasting, cost control and cost optimization initiatives; provide practical proposals to improve service efficiency, operational performance and long-term asset value
Support coordination with relevant government authorities and industrial park stakeholders to help ensure operational continuity
Monitor and support compliance with relevant laws and regulations, environmental standards, health and safety requirements
Support project takeover upon completion of construction, monitor defect rectification during the defect liability period and coordinate follow-up actions with contractors, consultants, tenants and internal teams
Prepare regular reports, management updates and other reports as required; highlight key issues, propose solutions and follow up on agreed action plans with relevant stakeholders