- Chi tiết công việc
- Giới thiệu công ty
Thu nhập: Thoả thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Mô tả công việc
Automation Specialist will be responsible for automating routine tasks and processes within the BPO/ITO/Call Center to improve efficiency and accuracy. You will work closely with operations teams to identify automation opportunities and implement automation solutions.
Responsibilities:
• Identify automation opportunities within the BPO/ITO/Call Center operations.
• Design, develop, and implement automation solutions using relevant tools and technologies.
• Test and deploy automation scripts and workflows.
• Monitor and maintain automation processes to ensure optimal performance.
• Collaborate with operations teams to gather requirements and provide training.
• Stay up-to-date with the latest automation technologies and best practices.
Responsibilities:
• Identify automation opportunities within the BPO/ITO/Call Center operations.
• Design, develop, and implement automation solutions using relevant tools and technologies.
• Test and deploy automation scripts and workflows.
• Monitor and maintain automation processes to ensure optimal performance.
• Collaborate with operations teams to gather requirements and provide training.
• Stay up-to-date with the latest automation technologies and best practices.
Yêu cầu
Requirements:
1. Experience:
• Experience in automation tools like RPA (UiPath, Automation Anywhere, Blue Prism), Selenium, Python, or PowerShell.
• Experience with scripting languages (Python, JavaScript,.)
• Knowledge of BPO/ITO/Call Center operations and processes.
• Experience with RPA, AI is an advantage
• Understanding of Japanese business culture and practices is an advantage.
2. Knowledge and Skills:
• Foreign language: Can work with clients in Japanese or English is an advantage
• Technical Skills: Proficiency in programming languages (Python, Java, JavaScript) and automation tools (RPA, AI,..)
• Design and Development: designing and developing automation workflows and scripts. Testing and debugging automation solutions. Deploying and maintaining automation solutions.
• Problem-Solving Skills: Ability to identify and resolve technical issues.
• Analytical Skills: Ability to analyze processes and identify areas for automation.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in automation scripts.
• Communication Skills: Effective communication skills to collaborate with technical and non-technical teams. • Bachelor's degree in computer science, Engineering, or a related fiel
1. Experience:
• Experience in automation tools like RPA (UiPath, Automation Anywhere, Blue Prism), Selenium, Python, or PowerShell.
• Experience with scripting languages (Python, JavaScript,.)
• Knowledge of BPO/ITO/Call Center operations and processes.
• Experience with RPA, AI is an advantage
• Understanding of Japanese business culture and practices is an advantage.
2. Knowledge and Skills:
• Foreign language: Can work with clients in Japanese or English is an advantage
• Technical Skills: Proficiency in programming languages (Python, Java, JavaScript) and automation tools (RPA, AI,..)
• Design and Development: designing and developing automation workflows and scripts. Testing and debugging automation solutions. Deploying and maintaining automation solutions.
• Problem-Solving Skills: Ability to identify and resolve technical issues.
• Analytical Skills: Ability to analyze processes and identify areas for automation.
• Attention to Detail: Meticulous attention to detail to ensure accuracy in automation scripts.
• Communication Skills: Effective communication skills to collaborate with technical and non-technical teams. • Bachelor's degree in computer science, Engineering, or a related fiel
Quyền lợi
Benefits:
• Global working environment, Flexible working time from 7AM-9AM
• 13month salary & performance bonus; review performance once a year
• Attractive and highly competitive salary
• Full Insurances followed Vietnamese Labor Law
• Annual health check
• Company Healthcare for you and your family
• Working equipment provided by the company
• Allowance: Certificate, Language, Lunch, Transportation, Teambuilding...
• Bonuses, Gifts for Holidays, Birthday party, Company trip
• Employee engagement activities
• Various Training Program and Interesting Team Building Activities
Working time: Full-time (Mon-Fri)
• Global working environment, Flexible working time from 7AM-9AM
• 13month salary & performance bonus; review performance once a year
• Attractive and highly competitive salary
• Full Insurances followed Vietnamese Labor Law
• Annual health check
• Company Healthcare for you and your family
• Working equipment provided by the company
• Allowance: Certificate, Language, Lunch, Transportation, Teambuilding...
• Bonuses, Gifts for Holidays, Birthday party, Company trip
• Employee engagement activities
• Various Training Program and Interesting Team Building Activities
Working time: Full-time (Mon-Fri)
Thông tin khác
Địa điểm làm việc
- Đà Nẵng: Hải Châu
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:30)
- Đà Nẵng: Hải Châu
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:30)
Thông tin chung
- Thu nhập: Thoả thuận
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 30/12/2024
Giới thiệu công ty
Xem trang công ty
NTT e-MOI là Công ty công nghệ thành viên của NTT E-Asia trực thuộc NTT Group, Tập đoàn cung cấp các dịch vụ Viễn thông và CNTT hàng đầu Nhật Bản. Hiện NTT e-MOI đang cung cấp các dịch vụ chính nổi trội như: Dịch vụ phát triển phần mềm ; Dịch vụ ITO & BPO; Đào tạo toàn cầu; Dịch vụ VAS.
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