Mô tả công việc
1. Job Objective
Develop new B2B customers, maintain and expand the existing customer base, and provide suitable express delivery and logistics solutions to achieve assigned revenue, volume, and profit targets.
2. Key Responsibilities
- Customer Development
• Identify, approach, and develop B2B customers through online, offline, and networking channels.
• Assess customer needs and analyze their transportation and logistics operations to recommend appropriate solutions.
• Build and maintain strong relationships with customers, partners, and key decision-makers.
- Sales & Consulting
• Introduce Viettel Post's delivery and logistics services to business customers.
• Prepare quotations, negotiate terms, sign contracts, and coordinate service implementation.
• Work closely with operation teams to ensure service quality and customer satisfaction after sales.
- Account Management
• Maintain and develop existing customer relationships to increase revenue from the assigned customer portfolio.
• Receive and handle customer feedback and complaints, coordinating with relevant departments to ensure timely resolution.
• Monitor customer revenue, shipment volume, and service usage.
- Data Management & Reporting
• Maintain accurate and up-to-date customer information on the CRM/system.
• Develop weekly, monthly, and quarterly business plans.
• Prepare reports on business performance, market trends, and competitor activities as required.
Yêu cầu
- Education
• Bachelor's degree in Business Administration, Marketing, Logistics, Economics, or a related field.
- Experience
• At least 1 year of experience in B2B sales.
• Candidates with experience in postal, express delivery, or logistics services are preferred.
• Experience working with corporate customers is an advantage.
- Knowledge & Skills
• Strong customer acquisition and
business development skills.
• Excellent communication, negotiation, and persuasion skills.
• Good planning and account management skills.
• Strong business mindset and results-oriented approach.
• Proficient in Microsoft Office; experience with CRM systems is an advantage.
- Personal Attributes
• Proactive, dynamic, and able to work under sales pressure.
• Honest, responsible, and highly willing to learn.
• Able to work independently as well as effectively collaborate with a team.
Quyền lợi
Thưởng
Customer development/retention bonus; attractive bonuses on major holidays and special occasions, including April 30, May 1, September 2, Viettel Group/Corporation anniversaries, Lunar New Year, and New Year's Day.
Chăm sóc sức khoẻ
Full participation in Social Insurance, Health Insurance, and Unemployment Insurance, along with additional health insurance benefits.
Annual health check-ups at major hospitals.
Nghỉ phép có lương
Female employees with children under 1 year old receive an additional 1 hour of leave per working day in accordance with company policy and applicable regulations.
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Thông tin khác
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Kinh doanh B2B, Client Acquisition, Business Development, Account Management, Negotiation
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
2
QUỐC TỊCH
Người Việt Nam
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Thông tin chung
- Thu nhập: $ 300-1,500 /tháng
Nơi làm việc
- Tòa Viettel Post, Số 2, Ngõ 15, Phố Duy Tân, Quận Cầu Giấy, Hà Nội
- Lý Chính Thắng, Xuân Hòa, Hồ Chí Minh, Việt Nam