[bắc ninh] executive, tenant experience ( Chinese Speaking)CÔNG TY TNHH FRASERS PROPERTY DEVELOPMENT SERVICES (VIỆT NAM)

1. Tenant Relations:
• Build up and maintain solid relationships with tenants as well as local industrial zone authorities.
• Advise and assist tenants in application and post-investment procedures.
• Address tenants' enquiries and requests in a timely manner in accordance with local regulations, organizational policies and service standards.
• Refer tenants to partners and services as required.
• Maintain updated knowledge of relevant renting legislation.
• Liaise and engage tenants on opportunities for expansion and contract renewal.
2. Collaborate with other stakeholders:
• Conduct tenants' engagement activities consistently with internal departments.
• Coordinate with internal departments for handling relevant issues related to tenants.
• Communicate with appropriate authorities for pertinent issues involving tenants and building relationships.
• Identify and propose more efficient work practices with managers and your team to support sustainability initiatives.
• Monitor and evaluate tenants' needs and requirements.
• Perform and evaluate quality control surveys to improve the services offered to present and prospective tenants.