Banquet ManagerNEW WORLD PHÚ QUỐC RESORT (KEM BEACH)

KEY RESPONSIBILITIES:
Job Description:
The Banquet Manager is responsible for overseeing all aspects of banquet events, ensuring that each event runs smoothly and meets the client's expectations. This position involves managing the banquet staff, coordinating with other departments, and ensuring that all event details are executed flawlessly. The Banquet Manager must maintain high standards of service, quality, and efficiency while maximizing revenue and profitability.
Key Responsibilities:
Event Planning and Coordination: Work closely with clients and event planners to understand their needs and preferences. Coordinate with the kitchen, catering, and other departments to ensure that all event details, including menu, setup, and timing, are well planned and executed.
Staff Management: Recruit, train, and supervise banquet staff, including servers, bartenders, and setup crew. Schedule shifts, assign tasks, and ensure that the team delivers high-quality service during events.
Event Execution: Oversee the setup, execution, and breakdown of all banquet events. Ensure that all aspects of the event, from food service to decor, are delivered according to plan and to the client's satisfaction.
Client Relations: Act as the primary point of contact for clients during events. Address any issues or concerns that arise and ensure a positive experience for all guests.
Budget Management: Work within budgetary constraints to maximize profitability. Monitor expenses related to labor, food, and supplies, and ensure that all costs are controlled.
Health and Safety Compliance: Ensure that all banquet operations comply with health and safety regulations. Maintain cleanliness and hygiene standards in all banquet areas.
Inventory Management: Oversee the inventory of banquet supplies, including linens, tableware, and equipment. Ensure that all items are well-maintained and properly stored.
Reporting and Analysis: Prepare reports on event performance, including guest satisfaction, revenue, and costs. Analyze feedback to identify areas for improvement and implement necessary changes.