Bartender/Barista - Nhân Viên Pha Chế

- You are responsible for handling all beverage of Rice Market and Deli which is including alcohol and non-alcohol
- You are responsible for maintain the Bar Machinery such as Coffee machine, Juicer, Blender, etc. in the good condition, function and report to Captain Barista if any defects
- You are responsible for maintain the beverage area as well as both front and back of house always in hygienic condition
- You are knowledgeable about Beverage Menu as well as all recipe and making method
- You control the purchasing list for Beverage to ensure Pav stock level are met the standard
- You connect with guests by engaging them through meaningful interaction, resulting in positive and long-lasting guest relations.
- You have extensive knowledge about activities in Regent and the rest of Phu Quoc Island, allowing you to give guests recommendations in order to optimize overall guest experience.
- You have professional knowledge about suggestive selling and upselling techniques, while also possessing the ability to transfer this knowledge to the rest of the team.
- You always try to make the service flow as seamless as possible, by using the available resources and systems.
- Communicate with colleagues through body language and voice while always maintaining a calm and gracious tone.
- Manage the workload and when necessary you are pro-active in asking for support from other food and beverage colleagues in the resort.
- You take charge of daily beverage inventory control and ensure that stock levels are up to the standards in both front and back of house.
- You are responsible for meeting the HACCP standards and actively check cleanliness in both front and back of the house, to make sure standards are adhered.
- Always live up to the standards set by the Regent brand, by assuring you know the standard operating procedures and making sure that they are respected by the team.