Mô tả công việc
Greet and welcome guests at the main entrance.
Assist in driveway management.
Assist arriving and departing guests by opening and closing car and taxi doors.
Maintain a clean and tidy entrance and baggage room.
Ensure timely pick up and deliveries pertaining to baggage handling.
Provide information and/or assistance to guests as and when required.
Try to remember individual guest's names especially repeat and long staying guests. Routinely greet guests as they pass through the lobby to extend a personalized service.
Ensure all job assignments are properly logged in respective logbooks. Use the Duty Log to document matters of importance.
Upon arrival of newspapers, prepare and deliver them to guest rooms as assigned by Front Office staff.
Alert Security or Duty Manager of suspicious looking person(s) / articles.
Yêu cầu
Relevant educational background, vocational training, academic degree, or professional
qualification applicable to the position and commensurate with the position level
Relevant experience in a similar position and/or within a similar scale of operation, commensurate
with the position level.
Good knowledge of relevant SOPs, operational standards, health & safety requirements, and
workplace regulations.
Good communication, teamwork, problem-solving, and adaptability skills.
Strong commitment to service excellence and professional standards.
Ability to work effectively in a fast-paced hospitality environment.
Relevant professional certifications and English proficiency are advantages, depending on the
position.
Quyền lợi
Join the pre-opening team of two brand-new hotels
Pre-opening experience
Career development & training
Pre-opening allowance
Island allowance
Staff accommodation
Preopening meal allowance
Health insurance
Accor career opportunities
Working 5 days per week, 2 days off per week
Other benefit
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