Business Analysis

Business Analysis
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Your role & responsibilities:
Primary Responsibilities:
Performing requirements analysis.
Consolidate information from departments to make sure that all parties understand the project requirements,solutions and planning in the same way.
Help manage expectations of users and management, consulting users in translate their expectation into software requirements.
Perform analysis on newly released features using usage metrics and customer feedback.
Analyzing the impact of change requests during software development project.
Ensure solutions are engaging and highly adopted by users/departments.
Write reusable, clear, precise documentation, with helpful visual diagrams.
Collaborate with Project Manager, Solution/Technical Architect, Developers, Testers and teams to provide details about software solutions business requirements and support project team in development complex business logic.
Optional responsibilities for future vision:
Perform market research by speaking with customers and prospects.
Working with industry analysts, and looking at competitive solutions.
Be the expert who can help customers, support, sales, and other groups with questions about your feature areas.
Your skills & qualifications:
Bachelor's degree in Computer Science or related discipline.
Good communication in both Vietnamese & English (English is optional).
At least 2 years of experience in Business Analysis or a similar role in the software industry.
Strong knowledge of software development process, especially software requirement analysis.
Able to generate documentation in an accurate, unambiguous and succinct fashion.
Able to perform requirement gathering and managing work independently or with minimum supervision.
Demonstrated organizational, analytical, as well as presentation and related skills to maintain the customer relationship.
Willing to take challenges & proactively collaborate with stakeholders and the team.
Able to work independently with a good spirit and to manage time effectively.
Experience with ERP systems and automation workflow.
The following are desirable:
Experience in UI/UX.
Familiar with Agile environment,
Familiar with Jira/Confluence.
Quality Assurance / Controller process.