Business Analyst Remote

• Work directly with founders to plan the key product features/improvements
• Define sitemap, layout pages of a new feature.
• Write detailed specs for development team and work with them to assure that the features are delivered as requested
• Transfer and explain the defined features/improvements for other teams (CS, Product team, Designers, and Development team)
• Collaborate with different teams (CS, Product team, Designers, and Development team) to ideate the possible solutions, analyze the pros and cons to compare and choose the best fit solution.
• Perform market research by speaking with customers and prospects, working with industry analysts, and looking at competitive solutions
• Conduct user research by using User Interview and Survey techniques to empathize and understand the users' problems
• Generate insights from users' feedback and user research results
• Validate solution with users by using mockups, prototypes, and/or presentation
• Maintain product roadmap and feature completions. Notify other teams for important changelogs or upcoming features.

Basic Qualifications

• At least 3 years of proven experience as a Business Analyst
• Master one mockup tool
• Have a strong troubleshooting and analytical thinking skills to decide the best solution for new product features or improvements
• Have a strong understanding of user interactions and user interface design
• Knowledgeable in modern business technologies
• Demonstrated experience leading cross-functional remote teams
• Iterative mindset with a bias toward action and improvement
• Familiarity with both design and development agile methodologies
• Ability to handle multiple competing priorities in a fast-paced environment
• Familiarity with developer engineering workflows
• Communicate fluently in English.

Preferred Qualifications

• Background in software specifications, user experience, software development, or program management is preferred
• Preferred is strong experience in SaaS pricing strategies (preferably with usage-based pricing)
• Preferred can also be strong experience in cloud environments, continuous integration workflows and infrastructure observability
• Having experience working in a product companies is a plus

• 100% remote culture. Live and work from wherever you feel happiest.
• 13th-month salary and bonuses.
• Offers allowance for any classes supporting physical and mental health of employees, such as: gyms, fitness, yoga, dancing, vocal, etc.
• Day-off: 14 days/year and Vietnam holidays.
• MacBook provided after probation.
• Online Meet-ups: Weekly Happy Hour, Weekly Monday Funday, Internal Mini Games and Contests, Virtual Online Parties, etc.
• Offline Meet-ups: All team Co-work, Monthly Meet-ups, Year-End Party, etc.
• Boost Company Trips.
• Technical and general workshops in the company.
• Free online learning and reimbursements for selected courses.
• Bao Viet Premium Health Care Insurance (after 3-month in the role).
• Annual health check-up at Premium Clinics.
• Great chance to improve your expertise/skills and English communication via international exposure.
• Get support and work with talented and friendly members.