Business Analyst

- Formulates and defines system scope and objectives through research and fact-finding combined with an understanding of applicable business systems and industry requirements.

- Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operation time, and form of desired results.

- Includes analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

- Influences business partners and service providers regarding priorities, hardware/software selection, and/or vendor selection.

- Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc.

- Identifies and documents business strategies, objectives, and drivers.

- Analyzes and documents business processes and metrics, and identifies improvement opportunities.

- Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.

- Re-engineers processes to deliver greater effectiveness and efficiency.

- Identifies/documents how applications and systems interact to support business processes.

- Assesses, applies, and projects the impact of system changes on users and internal and external clients or stakeholders.

- Uses knowledge of systems and industry requirements to develop or modify complex information systems.

- Writes test plans and test cases to ensure changes that are made to the application meet client needs and that application integrity is maintained.

- Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Ensures changes made by programmers are correct.

- Conducts tests using client data to be certain client needs will be met.

- Verifies through testing that changes made by programmers to one part of the application do not impact other parts.

- Reports and reviews testing results.

- Trains internal employees or external clients on changes, new systems, or new procedures. Conducts one-on-one or classroom training depending upon the size or desire of the audience.

- Mentor, guide, advise and/or check the work of less experienced business systems analysts.

- Considers business implications of the application of technology to the current business environment.

- Other related duties are assigned as needed.