Business Analyst

JOB SUMMARY:
The Business Analyst role at MiTek will primarily be involved in strategically analyzing a range of customer and business information to ensure the most efficient, productive, and effective decision-making is being undertaken by the business in relation to people, workflow, and sales processes.
The role will work across all operational segments as well as the Human Resources, IT, and Finance Departments to collate data from various sources and report back the analysis
Using an appropriate balance of commercial acumen, critical thinking, behavioral observations, and data analytics the Financial & Operations Analyst will provide and present recommendations for continuous improvement.
***ROLE RESPONSIBILITIES AND TYPICAL ACTIVITIES
The role will include activities such as:
• Produce monthly reports, which include key metrics for customer reporting, KPI reporting, and sales reporting.
• Provide analytical forecasting to the Senior Management Team (SMT)
• Support company projects with in-depth analysis of current systems and performance metrics and modeling of proposed improvements through the process and behavioral changes
• Develop spreadsheet & BI tool dashboards to assist with management decision-making.
• Scenario testing and sensitivity analysis
• Research possible solutions that will help improve operational and financial performance.
• Other reasonable duties as requested.