Business Development center representative

Contacting new and existing customers to discuss current sales promotion.
Creating excitement and setting appointments for customers to ride/drive the company world class motorcycles/automobiles.
Responding to inbound phone calls and internet inquiries to develop customer trust and generate customer visits to the company state-of-the art auto stores.
Following the BDC scripts and guidelines on all inbound and outbound calls.
Ensuring all calls presented are answered promptly and professionally; ensuring customers' satisfaction and producing referrals.
Performing all other Business Development selling duties as assigned.
Engaging in all training, acquiring a complete knowledge of product information.
Developing proficiency with all features of the BDC CRM Software and associated products.
Maintaining knowledge of coupons, direct mail pieces, all sales advertising and inventory throughout the company and its OEMs.
Maintaining a thorough understanding and adherence to dealership and BDC department policies and procedures.
Endeavoring to meet and exceed individual goals assigned.
Maintaining strict confidentiality in your work.