Mô tả công việc
JOB PURPOSE:
Deliver high quality bus travel experience by ensuring that all customer escalations from the central support team is resolved by working closely with the local field team and bus operators. The role will also provide Management Information System (MIS) support for the Country Head & Business Manager.
RESPONSIBILITIES
Ensure inventory and ticket pricing accuracy across platforms.
Set up and manage the GDS (Global Distribution System) for bus operators.
Work with internal teams to resolve system-related issues.
Assist bus operators with technical questions and support requests.
Handle product-related claims from bus operators.
Use tools like log analysis to diagnose and solve system issues.
Provide feedback to improve internal products and processes.
Perform other tasks as assigned by the management team.
Yêu cầu
Diploma or Bachelor's degree in a technology-related field
0-2 years experience in technical support or business development support is a plus
Strong customer service mindset, good problem-solving skills with attention to detail.
Intermediate proficiency in Excel
Intermediate proficiency in English
Will be required to work from office fully, and travel as per business requirements
Quyền lợi
Máy tính xách tay
Laptop provided by the company
Cơ hội du lịch
Frequent travel to meet partners
Thông tin khác
NGÀY ĐĂNG
12/06/2026
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Kinh Doanh > Bán Hàng/Phát Triển Kinh Doanh
KỸ NĂNG
Client Onboarding, Client Database, Client Relations, After-Sales Support, Sales Report Analysis
LĨNH VỰC
Dịch vụ lưu trú/Nhà hàng/Khách sạn/Du lịch
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Người Việt Nam
Xem thêm
Thông tin chung
- Thu nhập: $ 280-400 /tháng
Nơi làm việc