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The Sales & Marketing is responsible for providing administrative support to the Sales and Marketing department in the organization of sales-related documents throughout the sales process. The individual also serves as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
THE ROLE
- Perform general office duties to support Sales & Marketing (e.g. filing, sending emails, typing, sending outgoing faxes, delivering incoming faxes, copying, opening or distributing mail).
- Assists in supervising the daily operations of the department and ensures that all team members comply with service standards, departmental policies and operating procedures set by the hotel.
- Coordinate and organize meeting schedules, agenda and required documents as instructed by the DOSM.
- Promotes awareness of brand image internally and externally by gathering materials and assemble information packages (e.g. brochure, promotional materials).
- Maintain an up to date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
- Maintain confidentiality of proprietary materials and information.
- Prepare and review written documents including proofreading and editing written information to ensure accuracy and completeness.
- Maintains strong working relationships with other departments to ensure effective communications for operational issues, serves as a role model for inter-departmental collaboration and support
- Report any issue or damages and breakdowns found to the relevant department.
- Ensures that work area is kept neat, organized and clean at all times.
REQUIREMENTS
Qualification
- A Bachelor's degree in Sales & Marketing/ Hospitality Management is preferred
Work Experience
- Experiences in similar role at luxury hotels/resort
Technical Skills
- Competent computing skills (e.g. Microsoft Office)
- Proficient in English skills
LOCATIONS & COMMITMENT
- Working as a full-time trainee
- Working in 9h/day and 2 day-off per week (Saturday & Sunday)
BENEFITS
- Final - year students: 3,000,000 VND/month/ other years: 1,500,000 VND/month.
- Daily-laundered uniforms are provided.
- Meals are provided according to shifts.
- o Opportunity to become a full-time employee after completing the internship