Center Manager - Quản Lý Trung Tâm

Center performance
-Propose the annual financial budgets including new sales, revenue, overhead costs and contributions
-Together with Academic Manager (AM)/ Academic Center Coordinator (ACC), propose the annual non-financial targets including: re-enrollment rate, lost teaching hours, CSS, etc...
-Propose plans and actions in order to achieve the approved annual budgets and targets
-Handle the building of relationships, communication, event planning and future potential business with local schools, universities and organizations
-Support the development of Corporate English business in cooperation with the Academic Team
-Manage and maintain the company's overall organizational and community relationships
-Explore strategic relationships in cooperation with the Director of Advancement that can support and boost the company's ongoing programs and services
Center operations
-Property management
-Maintain the building in proper conditions: tidy, clean and safe
-Maintain all facilities and equipment in proper conditions: clean, safe and workable
-Maintain AEG standards inside and outside the building: visual, billboard, posters, noticeboard
-Responsible for appropriate forecast and ordering of books and materials for center use
Human resources
-Recruit, select, train and coach staff
-Manage Admissions Consultants, Customer Services Officers and Teaching Assistants and ensure close cooperation between the staff and Academic Team
-Manage the Reception Team in terms of the requisitioning and supply and inventory of the company's Academic assets (books, Lego, STEAM resources, etc.)
Operations
-Work with local authorities
-Follow the company policies, procedures, regulations, document and reporting systems and standards
-Maintain the company standards
Academic involvement
-Work with AM/ ACC about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff
-Non-financial budgets
-Scheduling, teacher's issues (if any), events and others where appropriate