Centre ManagerTrung Tâm Ngoại Ngữ ILA Vietnam

1. Centre performance:
• Propose the annual financial budgets including new sales, revenue, overhead costs and contributions;
• Together with TLM, propose the annual non-financial targets including: re-enrolment rate, lost teaching hours, CSS, etc
• Propose plans and actions in order to achieve the approved annual budgets and targets.
2. Centre operations:
• Property management
- Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe;
- Maintain all facilities and equipment in proper conditions: clean, safe and workable;
- Maintain ILA standards inside and outside the building: visual, billboard, posters, noticeboard;
- Responsible for appropriate forecast and ordering of books and materials for centre use.
• Human Resources
- Recruit and select staff
- Train and coach staff
- Develop staff
• Administration
- Follow relevant regulations, code and law of the government;
- Work with local authorities.
• Operations
- Follow the company policies, procedures, regulations, document and reporting systems
- Maintain the company standards
- Make sure staff follow the company policies, procedures, regulations, document & reporting systems and standards.
• Academic involvement
Work with the Academic Manager about the following for the purpose of bringing the best results to the company and the best services to relevant people: customers, teachers, TAs, staff.
- Non-financial budgets
- Scheduling
- Teachers issues, if any
- Events
- Others where appropriate
3. MRK
- Understand the market and organize events to achieve monthly, quarterly and yearly sales target