Chat Support Agent (Ho Chi Minh City)
Cosmos366 Sdn Bhd
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 01/12/2023
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
We are a young, ambitious, multinational financial firm and we are growing FAST. We are operating in the global financial industry where we offer our clients the access to all the available financial products in the worldwide market. Our team members are professional individuals across 3 continents (America, Europe & Asia) and we share a no-boundaries working environment. Let your customer service skills flourish with us when you join one of the most progressive companies out there.
Responsibilities:
• Handling clients' inquiries appropriately and ensuring that high-level service is provided.
• Providing support through email, live chat and telephone correspondence to all clients globally.
• Answering e-mails, assisting with the opening of clients' accounts, amending existing accounts,
maintaining clients' records and liaising with appropriate departments.
• Dealing with complaints of a varying nature promptly and effectively.
• Performing other duties which commensurate with this position.
Responsibilities:
• Handling clients' inquiries appropriately and ensuring that high-level service is provided.
• Providing support through email, live chat and telephone correspondence to all clients globally.
• Answering e-mails, assisting with the opening of clients' accounts, amending existing accounts,
maintaining clients' records and liaising with appropriate departments.
• Dealing with complaints of a varying nature promptly and effectively.
• Performing other duties which commensurate with this position.
Yêu cầu
Requirements:
• At least a Diploma in any field or equivalent.
• Previous experience in a similar position within the financial services industry.
• Good command of English and Vietnamese, both spoken and written as the role requires dealing with
the relevant group of clients.
• Excellent spoken and written communication skills.
• Ability to work efficiently under pressure and meet strict deadlines.
• Excellent computer skills (Microsoft Excel and Word).
• Rotational Shift is required.
Note: This position is open preferably for candidates willing to work in shifts.
Your Benefits:
• You'll receive intensive training in regards of financial knowledge, financial principle which are in relevant with products internationally
• 5-day working environment
• Opportunities to grow within the Company
*Due to the large number of applicants, please kindly understand that only shortlisted candidates will be contacted.
• At least a Diploma in any field or equivalent.
• Previous experience in a similar position within the financial services industry.
• Good command of English and Vietnamese, both spoken and written as the role requires dealing with
the relevant group of clients.
• Excellent spoken and written communication skills.
• Ability to work efficiently under pressure and meet strict deadlines.
• Excellent computer skills (Microsoft Excel and Word).
• Rotational Shift is required.
Note: This position is open preferably for candidates willing to work in shifts.
Your Benefits:
• You'll receive intensive training in regards of financial knowledge, financial principle which are in relevant with products internationally
• 5-day working environment
• Opportunities to grow within the Company
*Due to the large number of applicants, please kindly understand that only shortlisted candidates will be contacted.
Quyền lợi
Intensive training in finance
Thông tin khác
Ngày Đăng Tuyển
[protected info]
Cấp Bậc
Mới Tốt Nghiệp
Ngành Nghề
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
Lĩnh vực
Hệ thống CNTT & Thiết bị
Kỹ Năng
Customer Service, English, Finance, Financial Services, Call Center
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
[protected info]
Cấp Bậc
Mới Tốt Nghiệp
Ngành Nghề
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
Lĩnh vực
Hệ thống CNTT & Thiết bị
Kỹ Năng
Customer Service, English, Finance, Financial Services, Call Center
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 01/12/2023
- Thu nhập: $300 - $700
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