CHIEF ENGINEER/ TRƯỞNG BỘ PHẬN KỸ THUẬT
Melia Hanoi Hotel
Địa điểm làm việc: Đà Nẵng
Hết hạn: 30/04/2023
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc liên quan phía dưới
Mô tả công việc
- Handle the duties of the front desk during nighttime (late check-in early check-out);
- Enforces the Hotels Standards in all areas by providing consistently exceptional customer service to guests;
- To handle reservations and walk-ins, and deal with any guest queries;
- To maintain per shift an accurate record in the logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.
- To co-ordinate the overall lobby activity and will be dynamic in guest relationships.
- To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.
- Responsible to ensure that all Financial and Audit Procedures are respected. Then realize daily the appropriate controls: Bucket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out, Room rates, credit limit, float...
- To motivate all the staff regarding the selling and up-selling program, and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established
- Deal with complaints or issues that can rise during the night.
- Enforces the Hotels Standards in all areas by providing consistently exceptional customer service to guests;
- To handle reservations and walk-ins, and deal with any guest queries;
- To maintain per shift an accurate record in the logbook of items and incidents which may be of concern to the management and/or which may requires further attentions.
- To co-ordinate the overall lobby activity and will be dynamic in guest relationships.
- To ensure the overall co-ordination of the Front Office Operations and to assist all sections of the Front Office department.
- Responsible to ensure that all Financial and Audit Procedures are respected. Then realize daily the appropriate controls: Bucket Checks, Cashier Closures, Registration cards and correspondence, Rebates, Paid Out, Room rates, credit limit, float...
- To motivate all the staff regarding the selling and up-selling program, and to make sure that the rates given are matching with the instructions received. To do the proper controls as per procedures established
- Deal with complaints or issues that can rise during the night.
Yêu cầu
- Familiar and complies with the 4-5 *hotels/resorts mission and standards in performing maintenance activities.
- Maximize maintenance team potential with a balanced focus on operations, guest, employee and owners satisfaction.
- Prioritize, plan, schedule assign and supervise the engineering department staff.
- Establish and maintain procedures with regards to the security and replenishment of the hotel's/ resort's inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc
- Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.
- Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
- Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc.
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
- Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment.
- Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
- Ensure the proper use and periodic maintenance of all equipment.
- Ensure property, grounds, physical plant and work areas are maintained to standard and that all safety equipment and conditions are to code.
- Maximize maintenance team potential with a balanced focus on operations, guest, employee and owners satisfaction.
- Prioritize, plan, schedule assign and supervise the engineering department staff.
- Establish and maintain procedures with regards to the security and replenishment of the hotel's/ resort's inventory and assets, such as (not limited to) tools, supplies, equipment, furniture, televisions etc
- Oversee the maintenance tasks, work orders and special projects ensuring timely and accurate completion.
- Respond to guest's maintenance needs promptly and ensure guests receive professional, efficient prompt and courteous service to hotel standards.
- Maintain the physical appearance and operational efficiency of the hotel including physical. mechanical, electrical, plumbing etc.
- Be fully conversant with hotel fire & life safety/emergency procedures.
- Ensure proper records are kept relating to all plant and equipment for the hotel including repair and service records.
- Ensure that stores have adequate stocks of materials, equipment and tools and are kept in a clean and safe environment.
- Take responsibility for the cleanliness and safety aspects of all plant and mechanical equipment rooms.
- Ensure the proper use and periodic maintenance of all equipment.
- Ensure property, grounds, physical plant and work areas are maintained to standard and that all safety equipment and conditions are to code.
Quyền lợi
- Friendly & dynamic working environment.
- Very competitive salary offered
-Health Insurance, Social Insurance & Unemployment Insurance after probation.
- Services charge fully distributed after probation period.
- Opportunities to access to a career advancement with one of the world leading hotel group
- Very competitive salary offered
-Health Insurance, Social Insurance & Unemployment Insurance after probation.
- Services charge fully distributed after probation period.
- Opportunities to access to a career advancement with one of the world leading hotel group
Thông tin khác
Số lượng
1
Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng
Giờ làm việc
Giờ hành chính
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Kỹ thuật
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
[protected info]:01
1
Nơi làm việc
Quận Ngũ Hành Sơn - Đà Nẵng
Giờ làm việc
Giờ hành chính
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Kỹ thuật
Vị trí
Giám đốc, phó giám đốc Bộ phận/ Trưởng phòng/ Tổ trưởng
Cập nhật
[protected info]:01
Thông tin chung
- Ngày hết hạn: 30/04/2023
- Thu nhập: Thỏa thuận
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