Mô tả công việc
Direct Hotline counseling/receiving calls, emails, messages (email, chat, voice) from customers to answer questions.
Support to resolve customer complaints about products and services on the e-commerce platform.
Update information on the system.
Perform other duties as required by superiors.
Yêu cầu
Proficient Mandarin communication skills (equivalent to HSK Level 5/6).
Experience in cross-border e-commerce or customer service is an advantage.
Quyền lợi
Night shift allowance: 30% base salary.
100% salary in 2-month probation time.
Join the insurance regimes according to the provisions of the Labor Law.
Accident insurance 24/7.
14 days of leave/year.
Annual Health Checkup.
Participate in training courses on skills and profession.
Experiencing a clear promotion path.
Working in a dynamic, professional environment with many opportunities for advancement.
Thông tin khác
Thời gian làm việc:
- Rotated Shift, having any 02 days off
- Working hour: [protected info]
+ (9 hours/shift including 1 hour breaktime)
+ Choose 1 shift
Thông tin chung
- Thu nhập: 18 - 19 triệu VNĐ
Nơi làm việc
- The Flemington Tower - 182 Le Dai Hanh, Ward 15, District 11, Ho Chi Minh City
- (Trước sáp nhập: Quận 11, Hồ Chí Minh | Sau sáp nhập: Phú Thọ, Hồ Chí Minh)
- 1. The Flemington Tower - 182 Le Dai Hanh, Ward 15, District 11, Ho Chi Minh City
- (Trước sáp nhập: Quận 11, Hồ Chí Minh | Sau sáp nhập: Phú Thọ, Hồ Chí Minh)