Chuyên Viên Customer Service, Influencer Marketing, Chuyên Viên/ Quản Lý E-Commerce Full-time 2024

COMPANY INTRODUCTION
ActsOne Vietnam,
a beauty e-commerce company, is specialized in e-commerce and cosmetics
business in Vietnam. Our company is the unique authorized distributor of Korean " BBIA ", " hince ", and " mixsoon " cosmetic brands in Vietnam. We do a lot of business
activities to be successful on the beauty industry. If you are passionate,
talented and have a good attitude, work with us and join to our team.
In the meantime,
you can visit our Group's website for more information follow this link.
Website : [protected info]
Facebook : [protected info]
Instagram : [protected info]
[HCM] Customer Service Executive
Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales) - Địa điểm: Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
- Answer
customers feedback and reply to them on SNS, Website, online shop
- Process orders
from phones, messenger, web and other ordering channels.
- Answer
inquiries related to order status, products, proof of deliveries, etc.
- Plan &
execute online sales events on online shopping mall
- Keep strong
relationships with customers and wholesaler
REQUIREMENTS
- Have knowledge and passion to cosmetics and makeup.
- Minimum 1 years
experience in a similar position in the online(social) marketing or Customer
Service or Sales industry
- English skills
(in written and spoken)
- Good computer
skill (MS office)
- Honest,
responsible, strong passion in your job, good communication and able to work
effectively under pressures.
BENEFITS
- Salary based on ability and experience
- 13th salary
- 12 annual leave days
- Laptop
- Team building / Training
- Public Holiday Bonus
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
[HaNoi] _ Influencer Marketing Specialist
Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm - Mức lương: Thỏa thuận - Địa điểm: Hà Nội - Chuyên môn: Marketing, Truyền Thông, PR - Tính chất công việc: Toàn thời gian
JOB DESCRIPTION
MAIN ROLES:
1.
Influencer
Marketing Position:
- Develop and execute an ongoing micro influencer program
- Responsibly represent the brand and manage relationships with all
influencer partners, talent managers, media and social networks
- Ideas & planning to organize on/offline events, seminars, community
events with influencer
- Casting talented influencer (Model, Actors, MC, Shopping host,...) for
marketing
- Collaborate with influencer and track, manage, and utilize the results.
- Connect KOL/Influencer and collaborate a event with them on YouTube,
Tiktok, Instagram, Facebook
- Monitor and track performance KOL/Influencer activities and report the
result to CEO/manager
2.
PR
& Communication Position:
- Develop and implement PR plans for products, brands and activities of the
company in the mass media (online newspapers, television stations, media
channels...)
- In charge of building relationships with press reporters/writers and
social community relations
- Responsible for editing content, articles, event news on SNS and websites
to promote the company's brand widely to customers
- Responsible for creating content and collaborating with reviewers of the
beauty communities
- Connect with influencer, reviewers, content creators to distribute
high-quality review content;
- Through community activities and KOLs, maintain and develop new customers
for the products and brands;
- Supporting other departments to compile content for other marketing
campaigns such as composing content for catalogs, brochures, leaflets, event
scripts, clips...
3.
Event
& Campaign Position:
- Ideas & planning to organize on/offline events, seminars, community events
(weekly/monthly/quarterly/yearly marketing plan according to brand marketing
guidelines)
- Responsible in running all the campaign activities within time limits
(starting from planning, monitoring, and executing as well that requested by
Manager)
- Collaboration with customer, influencer, media, and any related partner
for the execution of campaigns on SNS platforms
- Able to take extra duties when needed to drive excellent campaign
execution
- Organize facilities and manage all event's details such as decor,
catering, entertainment, transportation, location, invitee list, special
guests, equipment, promotional material etc
- Analyzing competitors/market come up with short/long term plans
REQUIREMENTS
-
University graduate majoring in Communication, PR, Marketing or related
- Minimum 1-2 years experience in PR & Marketing field
- Having professional knowledge in PR, Communication, Marketing
- Good understanding of social media (blog, Facebook, Instagram, Youtube,
Tiktok...)
- Positvie attitude, dynamic, flexible, with a spirit of learning and good
teamwork ability
- Having written and verbal communication skills (both in English and
Vietnamese)
- Ability to present and speak in front of a crowd
-
Sensitive to new media trends
BENEFITS
- Salary based on ability and experience
- 13th salary
- 12 annual leave days
- Laptop
- Team building / Training
- Public Holiday Bonus
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW
ECommerce Executive / Manager
Tính chất công việc: Toàn thời gian - Chuyên môn: Bán hàng (Sales); Marketing, Truyền Thông, PR - Địa điểm: Đà Nẵng; Hồ Chí Minh - Mức lương: Thỏa thuận - Kinh nghiệm: Yêu cầu ứng viên có kinh nghiệm
JOB DESCRIPTION
1. [Online
sales activities]
.
Prepare monthly / quarterly campaign and promotion plan and improve the
performance
.
Track campaign results and make better campaign to optimize Effectiveness
.
Optimize order processing process, monitor customer order behavior and market
trends so as to identify ways to maximize sales potential..
.
Develop cross/ up sales per customer to increase sales
2.
[Contents
development activities]
.
Ensuring information about: images, content is complete, beautiful, be
accurate.
.
Always keep the shop and products information up to date.
.
The latest information and sales information are regularly provided through
blogs (feed), live streams, and customer messengers.
.
Create content for Product, promotion banners and work with designer follow
design guide (identity).
3. [Stock
management activities]
.
Working with warehouse team to check the current stock status and keep product
performance on-site well
4.
[CS
activities]
.
Response to all customer enquiry included inbox and comments on stores.
. Analyze
customer's trend, comment, feedback and report
REQUIREMENTS
- Have 03 years of working experience in a similar position, preferably in the field
of e-commerce, cosmetic, fashion or FMCG, retails
- Have ability in managing 1 shop at Shopee/ Lazada/ Tiktok.
- Good
in Excel, Word,...
- Good
in English
- Understanding
operations on e-commerce platforms;
BENEFITS
- Salary based on ability and experience
- 13th salary
- 12 annual leave days
- Laptop
- Team building / Training
- Public Holiday Bonus
HOW TO APPLY
Submit your application via the APPLY NOW button below.
Deadline: 23:59 30/4/2024
Note: Only selected candidates will be contacted (via email). Make sure that your email and Spam/ Promotions box are checked regularly so that you will not miss any notifications from us.
APPLY NOW