Responsibilities
Responsibilities will include but not be limited to:
- Adjudicate and process employee benefit claims in accordance to each clients' policies and guidelines; raise clarifications when necessary
- Plan and organise the processing schedule to ensure timely
- Prepare and deliver claims reports according to clients' schedule
- Support in managing enquiries from clients or their employees
- Participate in new system release testing
- Support in issue investigation and resolution raised by clients or employees
- Document and maintain work procedures
Qualifications
- Candidate with majoring in Chinese language or have Chinese Proficiency Certificate (HSK)
- Proficient in Chinese (HSK 5 or equivalent) and good at English (reading & speaking skill)
- Proficient in Microsoft Excel
- A team player, able to work under pressure, plan and organise well
- Strong attention to details with a quality mind-set