client succ ess Manager

ABOUT PERMATE GLOBAL
Permate Global is a B2B SaaS Performance Partnership platform where we provide a solution that help our advertiser customers create Affiliate Programs to operate, track, allocate commissions and campaign statistics. At the same time, it helps advertisers connect with publishers to run the campaigns. In addition, Permate Global is a place to help people connect and learn about the field of Affiliate Marketing. Permate Global also acts as a platform for connecting and learning about the Affiliate Marketing industry.
Working time: [protected info], 13:30 - 17:30 From Monday to Friday
Working location:
Onsite: Lot 05 - Lot 06 Area A2, Phuong Trang high-rise commercial urban complex, Nguyen Sinh Sac Street, Hoa Minh Ward, Lien Chieu District, Da Nang, Vietnam.
Open to accepting vacancies for remote work from applicants residing in other provinces.
JOB DESCRIPTION:
- Searching, contacting, making contracts, and taking care of foreign customers.
- Collaborate with other departments in the company to monitor, support, and listen to the feedback from the company's customers. Quickly communicate and process customer requests through platforms such as Skype, LinkedIn, Email...
- Always make sure customers have the best satisfaction with the company.
- Promote and build the company's brand reputation in the hearts of customers.
- Any other duties that may be assigned from time to time by leader and/or direct manager
REQUIREMENT:
- Graduated in (or relevant to) Business Administration / Marketing / Information Technology major; ready to work full-time with us.
- Experience: 1 year in similar position (Sale SaaS Platform or Customer Service...)
- English proficiently uses 4 skills: Listening, Speaking, Reading, and Writing. Able to make phone calls to foreign customers. (minimum IELTS 6.0)
- Professional presentation and email writing skills in English
- Good health, enthusiasm, and hard work, progressive, dynamic, and diligent.
- Have basic knowledge of office computers, use Word, Excel, PowerPoint.
BENEFIT:
- Monthly allowances: 10 - 25 million VND + KPI
- Opportunity to become an official employee and enjoy benefits according to Vietnamese labor law
- Separate lunch allowance; There is free coffee in the minibar.
- Bonus for completion of work every month.
- Young, dynamic, and enthusiastic working environment with many green and modern trees..
HOW TO APPLY
Send CV to email: [email protected]
Ngành nghề: Chăm sóc khách hàng, Hành chính/Thư ký/Trợ lý, Ngoại ngữ, Quản lý điều hành
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