Cloud Administrator (Azure)

Position Summary: The Cloud Administrator oversees a number of key functions within the IT department that enable the delivery of a high quality local network and connectivity with cloud hosting, an optimized cloud infrastructure and a smooth integration throughout the whole enterprise system.



Key Duties & Responsibilities: Duties and responsibilities include, but are not limited to the following;

Technical

● Administer and configure monitoring platforms to ensure optimal performance and alerting capabilities;

● Monitor systems and identify performance issues proactively;

● Contribute to SME (Subject Matter Expert) for technical validation on new projects

● Be responsible to maintain & optimize the whole cloud infrastructure, working with vendor to ensure it stable

● Be responsible for Cloud migration, implementation project

● Research new technology, new solution to support business departments

● Design and architect all changes to networks and system;

● Be responsible for business continuity and disaster recovery planning and implementation;

● Work within strict timeframes and elevate incidents within defined timeframes;

● Resolve issues and prepare status reviews and reports;

● Maintain the necessary project plans and documentation of all system builds and modifications;

● Maintain a good working knowledge of current infrastructure and future trends;

● Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract;

● Assist the IT Support team to ensure resolution of all issues are in line with Service Level



Documentation

● Maintain system protocols by writing and updating procedures

● Provide references for users by writing and maintaining user documentation including system training manuals

● Develop and maintain system training manuals and conduct documentation handover for the whole system.

● Ensure all documents are written using clear and concise language that can be communicated to both technical and non-technical stakeholders