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Business Development & Market Expansion
• Identify and secure new B2B clients in key target industries: Food & Beverage, Seafood & Agriculture, Pharmaceuticals, Retail/FMCG, and Chemicals.
• Promote comprehensive cold chain solutions, including frozen (-18°C to -25°C), chilled (0°C to 4°C), and ambient storage, as well as value-added services (cross-docking, picking, and packing).
• Conduct regular sales activities and build pipeline health via cold-calling, field visits, networking, and industry exhibitions.
* Commercial Strategy & Account Management
• Develop and implement tailored sales plans to meet and exceed monthly, quarterly, and annual volume and revenue targets.
• Structure commercial proposals, quotations, and SLAs, ensuring profit margins align with corporate guidelines during client negotiations.
• Manage key client relationships, handling high-value account retention, cross-selling, and solving complex contract or service inquiries.
* Operational & Technical Collaboration
• Partner with warehouse operations teams in Nhon Trach to monitor space availability, forecast storage capacity, and ensure inbound/outbound requirements match client needs.
• Align closely with the technical and engineering units to understand energy costs, temperature-monitoring system capabilities, and compliance standards (e.g., HACCP, ISO) required by premium clients.
• Coordinate with the finance department to manage credit terms, billing accuracy, and ensure timely collections from partners.
* Team Leadership & Reporting
• Manage and mentor the sales team, establishing transparent KPIs, tracking performance data, and providing active pipeline coaching.
• Maintain detailed database records in the corporate CRM, updating client interaction history and sales conversion milestones.
• Deliver timely market intelligence reports, competitor benchmarking, and sales forecasts to executive management.