Contractor, Account Management (6 Months Contract) - HCMC

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it. Now operating in Hong Kong, Taiwan, Thailand, Singapore, the Philippines, Vietnam, Indonesia, Malaysia, Indonesia, India. Our aspirations don't stop there as our model has the ability to transform how goods moved in any city worldwide.
Currently, we are looking for an Contractor, Account Management to join our fast-growing team. You must be someone with an aptitude for numbers and have a strong sense of accuracy. If you're highly motivated and ready for challenges, apply now!
Responsibilities:
Manage customer information and build relationships after they successfully onboard;
Collaborate with Marketing department on regular and seasonal campaigns;
Coordinate with Customer Service to handle complaints within a defined SOP;
Coordinate with Accounting department to control customers payment process;
Coordinate with other departments to ensure the business operations run smoothly;
Track and analyze customer data to classify potential customers;
Maintain polite and professional communication with customers via phone and e-mail;
Handle office tasks and generate weekly reports;
Work address: Tan Binh Ward, HCMC
Working hours: Monday - Friday (9am - 6pm)
Requirements:
College/ University diploma preferred, but open to undergraduates with positive attitudes and aspirations
Guaranteed to work full time for at least 6 months
Have a smartphone, personal laptop and transportation
Previous Telesales/ Business Development experience in FMCG, Logistics, Maritime, Electronics, and Tech Startups is preferred
Good MS Office skills, especially Excel is ideal
Extrovert, sociable, responsible, organized
More Information
Address
10 Pho Quang, Ward 2, Tan Binh District
Salary Offers
6.000.000 - 9.000.000 VND
Experience Level
Junior
Total Years Experience
0-5