Country Security LeadCÔNG TY CỔ PHẦN DHL ECOMMERCE SOLUTIONS (VIỆT NAM)

Key Responsibilities:
- Security Standards: Develop and implement country-specific security standards and policies in alignment with regional and global security frameworks.
- Incident Management: Manage, review, and investigate security-related incidents, reporting key metrics, trends, and root causes to senior management.
- Training & Audits: Roll out risk assessments, security audits, and training programs across the country to ensure compliance and awareness.
- Cost Management: Oversee security budgets and Profit and Loss statements, ensuring cost transparency and efficiency.
- Customer Value: Enhance customer satisfaction by optimizing security performance and positioning security as a competitive advantage.
Key Accountabilities:
- Achieve DPDHL security standards through effective cooperation with country management.
- Reduce losses, security incidents, and related claims within your area of responsibility.
- Identify and mitigate security risks, reporting progress on corrective actions.
- Ensure cost efficiency and optimal use of resources.
- Secure positive customer feedback by delivering high standards of security service.
Stakeholder Management:
- Manage customer complaints related to security incidents and provide expert advice to both internal and external stakeholders.
- Build and maintain relationships with law enforcement, regulatory bodies, site management, and the sales organization to ensure robust security support.
Team Leadership:
- Lead and develop a team of security professionals, ensuring they understand and adhere to security policies and procedures.
- Foster a culture of continuous improvement and professional development within your team.