crm & e commerce Specialist (marketing)CÔNG TY TNHH VÒNG TRÒN ĐỎ (CỬA HÀNG TIỆN LỢI CIRCLE K)
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Marketing - PR, Phát triển thị trường, Marketing / Truyền thông / Quảng cáo, Tiếp thị - Quảng cáo
Lương: Cạnh tranh
Hình thức: Toàn thời gian
Ngày đăng: 01/04/2024
Hạn nộp: 28/04/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Mô tả Công việc
I. Job Purpose:
This role offers an opportunity to play a key role in both customer relationship management (CRM) and e-commerce development. You will be responsible for managing our CRM dashboard to cultivate CK Club member loyalty and managing the e-commerce platform to grow our online delivery service (CK GO).
II.Job accountabilities:
1.CRM
· Manage the CRM dashboard, monitor & ensure the campaign operates correctly & smoothly
· Implement engaging campaigns for CK Club members, including deals, surveys, and games.
· Provide exceptional customer service, resolving any issues that may arise.
· Analyse customer data and system capabilities to generate insights for the planning team.
· Secure licenses (when required) to conduct CRM campaigns.
· Assist in organizing promotional events to attract new customers.
2. E-COMMERCE
· Oversee the management and operation of the CK GO platform.
· Collaborate with partners and internal departments to maintain consistent and accurate representation of the Circle K menu on e-commerce platforms.
· Build and maintain positive relationships with existing e-commerce partners.
· Develop and execute effective communication strategies to promote e-commerce services, with a focus on CK GO.
· Lead and manage co-marketing campaigns with platform partners and product suppliers.
3. OTHERS
· Conduct market research and competitor analysis to stay informed of industry trends.
· Compose reports on campaign performance and business activities.
· Collaborate with line managers to enhance Circle K's CRM and e-commerce platforms, aligning with strategic goals.
I. Job Purpose:
This role offers an opportunity to play a key role in both customer relationship management (CRM) and e-commerce development. You will be responsible for managing our CRM dashboard to cultivate CK Club member loyalty and managing the e-commerce platform to grow our online delivery service (CK GO).
II.Job accountabilities:
1.CRM
· Manage the CRM dashboard, monitor & ensure the campaign operates correctly & smoothly
· Implement engaging campaigns for CK Club members, including deals, surveys, and games.
· Provide exceptional customer service, resolving any issues that may arise.
· Analyse customer data and system capabilities to generate insights for the planning team.
· Secure licenses (when required) to conduct CRM campaigns.
· Assist in organizing promotional events to attract new customers.
2. E-COMMERCE
· Oversee the management and operation of the CK GO platform.
· Collaborate with partners and internal departments to maintain consistent and accurate representation of the Circle K menu on e-commerce platforms.
· Build and maintain positive relationships with existing e-commerce partners.
· Develop and execute effective communication strategies to promote e-commerce services, with a focus on CK GO.
· Lead and manage co-marketing campaigns with platform partners and product suppliers.
3. OTHERS
· Conduct market research and competitor analysis to stay informed of industry trends.
· Compose reports on campaign performance and business activities.
· Collaborate with line managers to enhance Circle K's CRM and e-commerce platforms, aligning with strategic goals.
Yêu cầu công việc
Yêu Cầu Công Việc
· Bachelor's degree in Marketing or a related field.
· 1-2 years of experience in a relevant field. Project management experience is a plus.
· Good communication skills, written and verbal, in both Vietnamese and English, and a strong customer-oriented approach.
· Proficient in technology and comfortable navigating various software programs.
· Strong attention to detail and a commitment to accuracy.
· Creativity and ability to develop new ideas.
· Positive attitude, problem-solving skills, and strong work ethic with a high level of integrity.
· Bachelor's degree in Marketing or a related field.
· 1-2 years of experience in a relevant field. Project management experience is a plus.
· Good communication skills, written and verbal, in both Vietnamese and English, and a strong customer-oriented approach.
· Proficient in technology and comfortable navigating various software programs.
· Strong attention to detail and a commitment to accuracy.
· Creativity and ability to develop new ideas.
· Positive attitude, problem-solving skills, and strong work ethic with a high level of integrity.
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Vị trí crm & e commerce Specialist (marketing) do công ty CÔNG TY TNHH VÒNG TRÒN ĐỎ tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Cạnh tranh, tìm thêm việc làm về CRM & Ecommerce Specialist (Marketing) hoặc công ty CÔNG TY TNHH VÒNG TRÒN ĐỎ ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH VÒNG TRÒN ĐỎ (CỬA HÀNG TIỆN LỢI CIRCLE K) việc làm
Tòa Nhà Hồng Lĩnh, Đường 9A, Bình Hưng, Bình Chánh, Hồ Chí Minh
Quy mô: Từ 1000 - 5000 nhân viên