Culturist (Butler) Nhân Viên Lễ TânCapella Hanoi Hotel
Hình thức: Toàn thời gian
Ngày đăng: 11/06/2024
Hạn nộp: 12/07/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
- Introduce services in the hotel and also local culture and heritage for guests
- Check with guests and find out personal preferences before they arrive
- Receive guests and do separate check-in procedures, introduce rooms and facilities to guests
- Arrange celebrations for special occasions (eg birthdays) for guests
- Proactively find opportunities to communicate with guests, find out and recommend services towards a personalized experience for each customer
- Receive reservations when needed, and put accurate information on the system, confirm for guests
- Support guests' requests during their stay
- Always check customer satisfaction
- Settlement of complaints, action to restore services promptly, properly reporting
- Prepare in advance and do separate check-out procedures to ensure accurate bills
- Implementation of closing shift reports
- Arrange and organize the work area clean, tidy and tidy.
- Comply with brand name service standards, always show the spirit and professional image
- Ensuring health safety and fire safety and security and order at work"
- Check with guests and find out personal preferences before they arrive
- Receive guests and do separate check-in procedures, introduce rooms and facilities to guests
- Arrange celebrations for special occasions (eg birthdays) for guests
- Proactively find opportunities to communicate with guests, find out and recommend services towards a personalized experience for each customer
- Receive reservations when needed, and put accurate information on the system, confirm for guests
- Support guests' requests during their stay
- Always check customer satisfaction
- Settlement of complaints, action to restore services promptly, properly reporting
- Prepare in advance and do separate check-out procedures to ensure accurate bills
- Implementation of closing shift reports
- Arrange and organize the work area clean, tidy and tidy.
- Comply with brand name service standards, always show the spirit and professional image
- Ensuring health safety and fire safety and security and order at work"
Yêu cầu
- Diploma of college or university or equvalent level of experience
- Experiences in similar role at luxury hotels/resort is of advantage
- Excellent interpersonal skills with personable character, good at cultivating strong guest relations.
-Good command in spoken and written English
- Competent computing skills
- Experiences in similar role at luxury hotels/resort is of advantage
- Excellent interpersonal skills with personable character, good at cultivating strong guest relations.
-Good command in spoken and written English
- Competent computing skills
Quyền lợi
- Competitive salary
- Full conrtribution off Social Insurance as per the law
- Service charge distribution
- Public holiday bonus
- 13th month salary offer based on bussiness results
- Team-building activities during the year
- Career development in international and professional working environment
- Full conrtribution off Social Insurance as per the law
- Service charge distribution
- Public holiday bonus
- 13th month salary offer based on bussiness results
- Team-building activities during the year
- Career development in international and professional working environment
Giới thiệu công ty
Việc làm tương tự
Nhân viên lễ tân khách sạn/ Receptionist
PERIDOT GRAND LUXURY BOUTIQUE HOTELS
Thương lượng
Hà Nội
12/10/2024
Nhân Viên Hành Chính Lễ Tân
Công ty TNHH tự động hóa và cơ khí chính xác Việt Long
9 - 11 triệu
Hà Nội
23/10/2024
Vị trí Culturist (Butler) Nhân Viên Lễ Tân do công ty Capella Hanoi Hotel tuyển dụng tại Hà Nội, Joboko tự động tổng hợp mức lương Thỏa thuận, tìm thêm việc làm về Culturist (Butler) Nhân Viên Lễ Tân hoặc công ty Capella Hanoi Hotel ở các link phía trên
Giới thiệu công ty