Mô tả công việc
What you will do
• Provide comprehensive financial services to customers, including account management, credit advisement, dispute resolution and payment guidance.
• Analyze customer financial needs and develop tailored solutions to meet those needs, ensuring a high level of customer satisfaction.
• Manage customer accounts, keeping accurate records of transactions, payments, and any financial arrangements.
• Work closely with the sales and customer service teams to identify opportunities for financial service enhancements and to resolve any customer issues related to billing or payments.
• Educate customers on financial products and services, including the benefits and risks associated with each, to empower them in their financial decision-making.
• Stay abreast of the latest trends and regulations in the financial services industry to provide informed advice and services to customers.
• Collaborate with the finance department to streamline billing and payment processes, ensuring efficiency and compliance with financial policies and regulations.
• Performs other duties as assigned.
Yêu cầu
You will be a great fit if you have:
• Experience
5 to 10 years of experience in customer financial services, auditing, banking, or related roles
• Education
Bachelor's degree in Finance, Accounting, or a related field strongly preferred
• Knowledge, Skills and Abilities
- Excellent communication and interpersonal skills, with the ability to explain complex financial concepts in simple terms.
- Proficiency in financial software and systems and Microsoft Office Suite.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to handle confidential information with discretion and integrity.
- Customer-focused with a passion for delivering exceptional service and building positive relationships.
- Open mind.
Quyền lợi
Thưởng
- 13 Month Guarantee/ Allowances/ Incentive
- Holiday Bonus
- Performance Incentive for KPI achievement.
- Special employee discounts on shipping, travel, and more
Chăm sóc sức khoẻ
Company Insurance Program
Đào tạo
Tuition Assistant program/ Company Training courses
Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects.
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kế Toán/Kiểm Toán > Kế Toán Công Nợ
KỸ NĂNG
communication, Customer Focus, Financial Software Familiarity
LĨNH VỰC
Vận tải
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
4
QUỐC TỊCH
Không hiển thị
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