Customer Financial Services Specialist / Chuyên Viên Dịch Vụ Tài Chính Khách Hàng (Account Receivable)

FedEx Express (TNT Express Worldwide Vietnam)

Hết hạn: 06/02/2025

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Thương lượng

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Kinh nghiệm: 5 - 10 năm

tài chính payment transactions banking

Mô tả công việc

What you will do
• Provide comprehensive financial services to customers, including account management, credit advisement, dispute resolution and payment guidance.
• Analyze customer financial needs and develop tailored solutions to meet those needs, ensuring a high level of customer satisfaction.
• Manage customer accounts, keeping accurate records of transactions, payments, and any financial arrangements.
• Work closely with the sales and customer service teams to identify opportunities for financial service enhancements and to resolve any customer issues related to billing or payments.
• Educate customers on financial products and services, including the benefits and risks associated with each, to empower them in their financial decision-making.
• Stay abreast of the latest trends and regulations in the financial services industry to provide informed advice and services to customers.
• Collaborate with the finance department to streamline billing and payment processes, ensuring efficiency and compliance with financial policies and regulations.
• Performs other duties as assigned.

Yêu cầu

You will be a great fit if you have:
• Experience
5 to 10 years of experience in customer financial services, auditing, banking, or related roles
• Education
Bachelor's degree in Finance, Accounting, or a related field strongly preferred
• Knowledge, Skills and Abilities
- Excellent communication and interpersonal skills, with the ability to explain complex financial concepts in simple terms.
- Proficiency in financial software and systems and Microsoft Office Suite.
- Detail-oriented with strong analytical and problem-solving abilities.
- Ability to handle confidential information with discretion and integrity.
- Customer-focused with a passion for delivering exceptional service and building positive relationships.
- Open mind.

Quyền lợi

Thưởng
- 13 Month Guarantee/ Allowances/ Incentive
- Holiday Bonus
- Performance Incentive for KPI achievement.
- Special employee discounts on shipping, travel, and more
Chăm sóc sức khoẻ
Company Insurance Program
Đào tạo
Tuition Assistant program/ Company Training courses
Spread your wings and take ownership of your career with opportunities to advance through internal promotions, job rotations, training and leadership programs and cross-functional projects.

Thông tin khác

NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Kế Toán/Kiểm Toán > Kế Toán Công Nợ
KỸ NĂNG
communication, Customer Focus, Financial Software Familiarity
LĨNH VỰC
Vận tải
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
4
QUỐC TỊCH
Không hiển thị
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Thông tin chung

Thu nhập: Thương lượng

Cách thức ứng tuyển

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Hạn nộp: 06/02/2025

Giới thiệu công ty Xem trang công ty

The Company At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world's GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our...

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