Mô tả công việc
• Reconcile and verify the list of existing customers and users to ensure accurate migration to the TPS platform .
• Prepare and coordinate the execution of all necessary legal documentation required for the migration process.
• Set up and configure the new TPS platform for each customer, ensuring all functionalities are tailored to their needs .
• Deliver comprehensive user training sessions to customers, ensuring they are confident and proficient in using the new TPS platform .
• Manage the termination process of the legacy COMSUITE PF platform for each customer, ensuring a clean and compliant transition .
• Act as the main point of contact for customer queries and troubleshooting throughout the migration period.
• Collaborate with internal teams and stakeholders to ensure project milestones are met within the 9-month contract period.
Yêu cầu
• Experience in banking, trade finance, or digital platform migration projects.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Attention to detail and a customer-focused mindset.
• Ability to work independently and as part of a regional team.
Quyền lợi
Chăm sóc sức khoẻ
Combined personal accident & health insurance for staff
Nghỉ phép có lương
12 days of annual leave, 5 days of paid sick leave
Máy tính xách tay
Laptop & PC are provided for flexible working scheme.
Thông tin khác
NGÀY ĐĂNG
[protected info]
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
KỸ NĂNG
Relationship Building, Regulatory Management, KYC Operation, KYC Process, AML
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung
Nơi làm việc
- 10th floor, Tower 1, Capital Place , 29 Lieu Giai Street, Ngoc Khanh Precinct, Ba Dinh Dist, Ha Noi