Customer Service Clerk (Air Export) - Freight Forwarding Company
Morrison Express corp
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 15/07/2023
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
- Handle outbound/ inbound airfreight shipments
- Handle & qualify air bookings from Customer per SOP for nominated accounts
- Co-ordinate with overseas branch offices/ agents to follow up & perform other ad-hoc business which included airfreight, other value added services per Customer's demand
- In charge of procurement for airfreight, value added services for both Nominated & Free hand business
- Ability to do P&L analysis; consolidation planning & strong negotiate skill to deal with carriers for rate/ space arrangement
- Collaborate with internal & external parties for smooth handling process from cargo receiving at origin till complete delivery to customer at destination.
- Strictly follow up & perform customers' s KPI with zero-failure mindset
- Strictly follow up & compliance with IOP (Internal Operation Process) as well as internal Data system input in timely manner
- Follow up track & trace for cargo status and proactively update customers if any discrepancy, delays
- Co-operate with Finance Dept. to follow up customer's payment
- Ability to do market intelligent, daily/ weekly/ monthly reports
- Practice sharing with other team member as well as other ad-hoc tasks assigned by Line Manager.
- Handle & qualify air bookings from Customer per SOP for nominated accounts
- Co-ordinate with overseas branch offices/ agents to follow up & perform other ad-hoc business which included airfreight, other value added services per Customer's demand
- In charge of procurement for airfreight, value added services for both Nominated & Free hand business
- Ability to do P&L analysis; consolidation planning & strong negotiate skill to deal with carriers for rate/ space arrangement
- Collaborate with internal & external parties for smooth handling process from cargo receiving at origin till complete delivery to customer at destination.
- Strictly follow up & perform customers' s KPI with zero-failure mindset
- Strictly follow up & compliance with IOP (Internal Operation Process) as well as internal Data system input in timely manner
- Follow up track & trace for cargo status and proactively update customers if any discrepancy, delays
- Co-operate with Finance Dept. to follow up customer's payment
- Ability to do market intelligent, daily/ weekly/ monthly reports
- Practice sharing with other team member as well as other ad-hoc tasks assigned by Line Manager.
Yêu cầu
- Bachelor degree with experience in freight forwarding industry/ airfreight
- Logical thinking, proactive as well as flexibility in dealing with airfreight urgent issues
- Influence in English, MS. Offices as well as familiar with system input
- Good organization & time management
- Good at negotiation; communication and collaboration with internal & external customers
- Ability to take ownership of problem solving
- High responsibility, teamwork, patience, can work under high pressure.
- Logical thinking, proactive as well as flexibility in dealing with airfreight urgent issues
- Influence in English, MS. Offices as well as familiar with system input
- Good organization & time management
- Good at negotiation; communication and collaboration with internal & external customers
- Ability to take ownership of problem solving
- High responsibility, teamwork, patience, can work under high pressure.
Quyền lợi
Attractive salary, Sales Incentive
Other subjects to Vietnam Labor Law
Meal allowance, mobile allowance, annual health checkup
Other subjects to Vietnam Labor Law
Meal allowance, mobile allowance, annual health checkup
Thông tin khác
Ngày Đăng Tuyển
15/06/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng, Xuất nhập khẩu, Hàng không/Du lịch
Kỹ Năng
Freight Forwarding, Logistics, Airfreight, Shipment Follow Up, Handling Air Cargo
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
15/06/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng, Xuất nhập khẩu, Hàng không/Du lịch
Kỹ Năng
Freight Forwarding, Logistics, Airfreight, Shipment Follow Up, Handling Air Cargo
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 15/07/2023
- Thu nhập: Thương lượng
Giới thiệu công ty
Xem trang công ty
Morrison Express corp. (Vietnam)Capital Tower Building, Fl.8th- Room. 806, 109 Tran Hung Dao Street, Hoan Kiem District, Ha NoiLà công ty hàng đầu hoạt động trong lĩnh vực logisticsWe provide global freight forwarding and logistics services in over one hundred countries around the global. We...
Morrison Express corp. (Vietnam)Capital Tower Building, Fl.8th- Room. 806, 109 Tran Hung Dao Street, Hoan Kiem District, Ha NoiLà công ty hàng đầu hoạt động trong lĩnh vực logisticsWe provide global freight forwarding and logistics services in over one hundred countries around the global. We...
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