![Brother International (Vietnam) Company Limited](https://i-vn.joboko.com/images/logo/201905/brother_international_vietnam_company_limited.jpg)
Customer Service Executive
Brother International (Vietnam) Company Limited
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 13/08/2024
- Chi tiết công việc
- Giới thiệu công ty
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
Mô tả Công việc
Monitoring, reminding repairing process to make sure this process will be completed according to service policy.
Creating repairing job and updating repairing situation into system.
Offering quotation, issuing repairing invoice, collecting payment.
Monitoring receipt/shipment of repairing products from/to country side's client.
Answering customer queries about Brother products through email.
Trouble shooting overphone and handling customer's complaints.
Calling and caring to customers who want to buy Brother products.
Giving guidance of product's usage at showroom or overphone.
Making carry - in customer survey.
Updating warranty card information into system.
Follow up customers who want to buy products or join workshop and send information to Sales person.
Doing frequently reports: monthly report, special report.
Monitoring, reminding repairing process to make sure this process will be completed according to service policy.
Creating repairing job and updating repairing situation into system.
Offering quotation, issuing repairing invoice, collecting payment.
Monitoring receipt/shipment of repairing products from/to country side's client.
Answering customer queries about Brother products through email.
Trouble shooting overphone and handling customer's complaints.
Calling and caring to customers who want to buy Brother products.
Giving guidance of product's usage at showroom or overphone.
Making carry - in customer survey.
Updating warranty card information into system.
Follow up customers who want to buy products or join workshop and send information to Sales person.
Doing frequently reports: monthly report, special report.
Monitoring, reminding repairing process to make sure this process will be completed according to service policy.
Creating repairing job and updating repairing situation into system.
Offering quotation, issuing repairing invoice, collecting payment.
Monitoring receipt/shipment of repairing products from/to country side's client.
Answering customer queries about Brother products through email.
Trouble shooting overphone and handling customer's complaints.
Calling and caring to customers who want to buy Brother products.
Giving guidance of product's usage at showroom or overphone.
Making carry - in customer survey.
Updating warranty card information into system.
Follow up customers who want to buy products or join workshop and send information to Sales person.
Doing frequently reports: monthly report, special report.
Monitoring, reminding repairing process to make sure this process will be completed according to service policy.
Creating repairing job and updating repairing situation into system.
Offering quotation, issuing repairing invoice, collecting payment.
Monitoring receipt/shipment of repairing products from/to country side's client.
Answering customer queries about Brother products through email.
Trouble shooting overphone and handling customer's complaints.
Calling and caring to customers who want to buy Brother products.
Giving guidance of product's usage at showroom or overphone.
Making carry - in customer survey.
Updating warranty card information into system.
Follow up customers who want to buy products or join workshop and send information to Sales person.
Doing frequently reports: monthly report, special report.
Yêu cầu công việc
Yêu Cầu Công Việc
Priority: Female
Experience: Minimum of 2 years of experience
Skills:
Customer Service mindset
Attention to detail
Willing to learn technical information
Basic English is required (can communicate)
Priority: Female
Experience: Minimum of 2 years of experience
Skills:
Customer Service mindset
Attention to detail
Willing to learn technical information
Basic English is required (can communicate)
Quyền lợi được hưởng
Chế độ bảo hiểm
Du Lịch
Đào tạo
Tăng lương
Nghỉ phép năm
Du Lịch
Đào tạo
Tăng lương
Nghỉ phép năm
Thông tin khác
Bằng cấp:
Cao đẳng
Giới tính:
Nữ
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Cao đẳng
Giới tính:
Nữ
Độ tuổi:
Không giới hạn tuổi
Lương:
Cạnh tranh
Thông tin chung
- Ngày hết hạn: 13/08/2024
- Mức lương: Thỏa thuận
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