Việc làm customer service executive (1.818 việc)

- Oversee service areas -Customer Contact Points (Cashier, Service Lounge, Kid's Lounge, AvenueL Lounge, etc
- Proactively contribute ideas to improve the quality of customer service

- Update procedures , contact with customers to ensure the booking process information in accordance with procedures prescribed by each customer
- Quotations for each customer request and payment tracking system

- Answer inquiries and handle complaints to ensure customer satisfaction with the company's services
- Support sales department to approach, consult, and quote logistics services and products to customers

- We are looking for a Junior Customer Service Executive to join our team in Hanoi and Hung Yen
- The idea candidate should have a solid background in customer service, preferably in the industrial real estate sector, and should be proficient in Chinese and Vietnamese

- We are looking for a Junior Customer Service Executive to join our team in Hanoi and Hung Yen
- The idea candidate should have a solid background in customer service, preferably in the industrial real estate sector, and should be proficient in Chinese and Vietnamese
Xem tất cả: Việc làm tại Hà Nội

- Drive the aligned sales turnover through the assigned customers
- Responsible for fast feedback to customer once receive the enquiry

- Maximum communication to customer and commitment of conflict solving, customer service is creating value added to company's brands and images
- Providing services to customers before, during and after purchases

- Our potential customers are all over the world
- Your job is to find new customers in potential markets such as UK, France, USA, Japan, India, Australia, Denmark

- Complete daily customer service activity within respective customer servicing cluster, including standard operating procedure (SOP), shipment reports, system operation, customer requirements
- Work closely with terminal handling team/ nominated agent/local service suppliers to ensure cargo operation and dispatch of airfreight in accordance with relevant parties

- Work closely with customers, carriers, customs brokers, and internal teams to ensure timely cargo movement and documentation accuracy
- Track shipments and provide status updates to customers and internal stakeholders

- Kỹ năng tin học:Thành thạo tin học văn phòng (Excel, Word, Outlook) và các phần mềm quản lý Logistics (FAST).
- Tốt nghiệp Cao đẳng/Đại học trở lên chuyên ngành Ngoại thương, Logistics, Kinh tế vận tải hoặc các ngành liên quan.

- The Customer Service Executive supports the Customer Service Manager in delivering a seamless ownership journey for clients
- Experience: 1-3 years of experience in customer service or client-facing roles, preferably in real estate or luxury hospitality

- Work closely with customers, carriers, customs brokers, and internal teams to ensure timely cargo movement and documentation accuracy
- Track shipments and provide status updates to customers and internal stakeholders
Xem tất cả: Việc làm tại Hà Nội

- Liaise with "Customer Technical Services" for product knowledge and application upgrade for correct order interpretation and customer advice
- Responsible for delivering world class customer service to our customer base

- Support and handle all customer requirements (pick-up and delivery arrangements, free time, closing time, SI cut-off, customs clearance, cargo insurance, etc
- Ensure all charges and related documents are collected from customers, overseas partners, and local agents

- Respond to customer inquiries promptly via our customer support platform and customer service phone number
- 1-2 years of experience in customer service or concierge roles, preferably supporting US-based customers

- Strong customer service mindset and proble- solving skills
- Update customers and agents on connecting vessels and estimated arrival times (ETA)
Xem tất cả: EVERICH VIET NAM tuyển dụng việc làm - Việc làm tại Hồ Chí Minh

- We are looking for a proactive and detail-oriented Customer Service Executive (Sea Export) to join our growing team
- Check and propose suitable sailing schedules based on customer inquiries

- Tốt nghiệp đại học chuyên ngành Ngoại thương, Logistics, Kinh tế, Quản trị Kinh doanh hoặc các ngành liên quan khác.
- Thực hiện đúng các yêu cầu về KPI của bộ phận Chăm sóc khách hàng và theo dõi kết quả thực tế.

- Arrange booking with carrier and inform to customer/overseas the plan of cargo (booking confirmation/ flight details/ stuffing deliver cargo)
- Follow up outside OP/customer's loading plan to ensure all procedures are finished before cut-off time
Xem tất cả: Dimerco tuyển dụng việc làm
Mọi người cũng đã tìm kiếm
Chức danh: Customer Service Executive · Customer Service Staff · nhân viên customer service · Customer Service Supervisor · customer services manager
Địa điểm: Hà Nội · Hồ Chí Minh · Đà Nẵng · Cần Thơ · Hải Phòng · thêm ›
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