Mô tả công việc
• Handle export/ import shipments from/ to Vietnam according to all given requirements and rules; regulations externally as well as internally including SOP. Take care of customer service and documentation.
• Receiving booking request/ shipment information from Customers/ Worldwide Agent Network/ Sales Team - arrange booking with Carriers/ Airlines/ Co-loaders/ Oversea agents & process the shipping with related parties.
• Checking and issuing all related docs for outbound & inbound shipment. Make all documents (Bill of Lading, filling AMS/ ISF, sending Pre-alert, submit import E-manifest, sending Arrival Notice & release D/O...) to complete the import - export process.
• Tracing/ updating and coordinate with Carriers/ Airlines/ Co-loaders/ Overseas agent network/ Local service vendors to handle shipments smoothly and ensure shipment operation.
• Follow up process of transportation, handle the information and solve situation.
• Issue the Debit Note for Customer/ Overseas agent and make payment to Carriers/ Airlines/ Co-loaders/ Local service suppliers timely.
• Have good knowledge about services information to provide best service to Customers.
• Solve problems with Airlines, Carriers, oversea Agents, Customers.
• Input all required data on the system and maintain it.
• Reporting immediately for any irregularities/ problem and follow up problem solving to Manager.
• Doing additional tasks of a leader that is assigned by Supervisor or Manager.
Yêu cầu
• Graduated from College or University in relevant majors
• At least 2 years experiences working for Forwarding - Logistics company at Operations/ Customer Service/ Documentation position
• Good skills of computers; Microsoft Office.
• Be good at reading & written in English, good communication is an advantage.
• Ability to communicate well, be agile, speak fluently, present persuasively, make a good impression on listeners.
• Having experience in US/South America, Canada trade lane is an advantage.
• Understanding of foreign trade and forwarding/ logistics services (Incoterms, NVOCC, FCL/LCL, Airfreight, Warehousing, Inland Trucking/ Customs Clearance...)
• Ability to work independent and teamwork, have good health, be honest in work, have a sense of responsibility & self-discipline.
Quyền lợi
Thưởng
- 13th Month Salary
- Annual Bonus
- Trade Union Benefits
- Long Service Award
Nghỉ phép có lương
- 14 days annual leave
- 9 days sick leave paid by the Company
- 1 Birthday Leave
- 1 flexible working day per month
Khác
- Premium Health Care Insurances Program
- Laptop Provided
- Staff Trip / Activities
- Oversea Training
- Mobile Allowance
Thông tin khác
NGÀY ĐĂNG
24/08/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Logistics, Freight Forwarding, Customer Service, Import-export management, Customer & Client Relations
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
3
QUỐC TỊCH
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Thông tin chung
Nơi làm việc
- 11 Đoàn Văn Bơ, phường 13, Quận 4, Hồ Chí Minh, Việt Nam
- 25 Le Dai Hanh Street, Hai Ba Trung, Ha Noi, Vietnam