![Công ty TNHH Yusen Logistics (Việt Nam)](https://i-vn1.joboko.com/images/logo/201905/cong_ty_tnhh_yusen_logistics_viet_nam.jpg)
Customer Service (Short-Term Contract)
Công ty TNHH Yusen Logistics (Việt Nam)Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 27/07/2024
- Chi tiết công việc
- Giới thiệu công ty
Mức lương: Thoả thuận
Loại hình: Toàn thời gian
Chức vụ: Nhân viên
Kinh nghiệm: 1 năm
Mô tả công việc
Main Job Purposes:
1. Collect, respond and solve customer's request
2.Coordinate to perform at the requests of the customers
3.Maintain relationships with customers
Job Description:
1.Receive Customer's requests:
-Receive requests and related documents from customers or overseas agents (service quotes, import / export procedures for goods, problem solving, document requests, Customs procedure advices, procedures for payment, etc.)
-Check the conditions of performing services for customers.
-Check the validity of documents, delivery conditions, and related costs to identify the payer and confirm payment. Or transfer to the BD sales section for a quotation.
-Input shipment's information and services which provided to each customer in the control table.
2.Coordinate to carry out the plan according to customer requirements
-Planning to perform services as the request of customers and transfer information, operation request together with documents to the relevant business departments (if that department is not received) to coordinate the implementation following to the process and instructions.
-Follow closely the schedule and update information, shipment status and arising problems (if any) to customers. Adjust the delivery / pick up plan appropriately according to actual situation.
-Coordinate and corporate with the operation departments to solve arising issues related to the shipment, report to the management directly to give a suitable and timely solution advice. Follow up the results and if necessary, record, report as form, regulations and instructions.
3.Record revenue/cost and reports
-Record revenue/cost and make Debit note for Non-BUs charges for each shipment then send to Billing or IFF Department.
-Coordinate with BID, FAD and BD Sales to follow and chase payment of customers to ensure payment on time.
-Make reports on time as required
4. Others tasks required by the Line Manager
1. Collect, respond and solve customer's request
2.Coordinate to perform at the requests of the customers
3.Maintain relationships with customers
Job Description:
1.Receive Customer's requests:
-Receive requests and related documents from customers or overseas agents (service quotes, import / export procedures for goods, problem solving, document requests, Customs procedure advices, procedures for payment, etc.)
-Check the conditions of performing services for customers.
-Check the validity of documents, delivery conditions, and related costs to identify the payer and confirm payment. Or transfer to the BD sales section for a quotation.
-Input shipment's information and services which provided to each customer in the control table.
2.Coordinate to carry out the plan according to customer requirements
-Planning to perform services as the request of customers and transfer information, operation request together with documents to the relevant business departments (if that department is not received) to coordinate the implementation following to the process and instructions.
-Follow closely the schedule and update information, shipment status and arising problems (if any) to customers. Adjust the delivery / pick up plan appropriately according to actual situation.
-Coordinate and corporate with the operation departments to solve arising issues related to the shipment, report to the management directly to give a suitable and timely solution advice. Follow up the results and if necessary, record, report as form, regulations and instructions.
3.Record revenue/cost and reports
-Record revenue/cost and make Debit note for Non-BUs charges for each shipment then send to Billing or IFF Department.
-Coordinate with BID, FAD and BD Sales to follow and chase payment of customers to ensure payment on time.
-Make reports on time as required
4. Others tasks required by the Line Manager
Yêu cầu công việc
1.University or higher, with priority in Economics, Foreign trade, Commerce
2.At least 1-year experience in logistics field
3. Proficiency at English communication
4. Core Competencies:
-Teamwork skill
-Communication skill
-Customer Focus
-Problem solving skill
2.At least 1-year experience in logistics field
3. Proficiency at English communication
4. Core Competencies:
-Teamwork skill
-Communication skill
-Customer Focus
-Problem solving skill
Quyền lợi được hưởng
1.Competitive Salary Package
2.Commuting allowance
3.Opportunities to learn different aspect in the large international corporation
2.Commuting allowance
3.Opportunities to learn different aspect in the large international corporation
Thông tin khác
Cấp bậc
Nhân viên
Kinh nghiệm
3 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nhân viên
Kinh nghiệm
3 năm
Số lượng tuyển
2 người
Hình thức làm việc
Toàn thời gian
Giới tính
Không yêu cầu
Nộp hồ sơ liên hệ
Công ty TNHH Yusen Logistics (Việt Nam)
Giới thiệu công ty
Xem trang công ty
Yusen Logistics (Vietnam) Co., Ltd offer our customers a high level of intergraded transport services while maintaining the highest standards for safety and quality of service.
Yusen Logistics (Vietnam) Co., Ltd offer our customers a high level of intergraded transport services while maintaining the highest standards for safety and quality of service.
Quy mô công ty
Từ 1000 - 5000 nhân viên
Việc làm tương tự
Kedma Vietnam - Công ty Cổ phần OJRT Beauty
Thu nhập từ 10 triệu - 30 triệu VNĐ
17/07/2024
Hồ Chí Minh, Đà Nẵng, Đồng Nai
Công ty TNHH Thế giới căn hộ An Home
10 triệu - 25 triệu VNĐ
02/07/2024
Hồ Chí Minh
CÔNG TY CỔ PHẦN PHÂN PHỐI & THƯƠNG MẠI SKYLINK RETAIL
Lương cứng 6 triệu + Hoa hồng cam kết không dưới 3 triệu/tháng
04/07/2024
Hồ Chí Minh
CÔNG TY CỔ PHẦN ĐẦU TƯ DỊCH VỤ SAIGON REAL
Từ 6 triệu - 18 triệu VNĐ + Hoa hồng + Thưởng
18/07/2024
Hồ Chí Minh
Trung Tâm Bảo Hành One
7 - 10 triệu VND
23/07/2024
Hồ Chí Minh
Công ty TNHH Giao nhận LLD
7.000.000 - 10.000.000 đ/tháng
28/07/2024
Hồ Chí Minh
HỆ THỐNG TRUNG TÂM ANH NGỮ ĐÔNG ĐÔ TÂY ĐÔ
Từ 7 triệu đến 9 triệu
22/07/2024
Hồ Chí Minh
CÔNG TY TNHH DỊCH VỤ & CÔNG NGHỆ DATA HUB
Thoả thuận
31/07/2024
Hồ Chí Minh
Công ty Cổ Phần King Food Market
7 Tr - 9 Tr VND
31/07/2024
Hồ Chí Minh
CÔNG TY TNHH LOVEHEALTH
Thoả thuận
31/07/2024
Hồ Chí Minh
hỗ trợ doanh nghiệp
Giải thưởng
của chúng tôi
Top 3
Nền tảng số tiêu biểu của Bộ
TT&TT 2022.
Top 15
Startup Việt xuất sắc 2019 do VNExpress tổ chức.
Top 10
Doanh nghiệp khởi nghiệp sáng tạo Việt Nam - Hội đồng tư vấn kinh doanh ASEAN bình chọn.
Giải Đồng
Sản phẩm công nghệ số Make In Viet Nam 2023.