Mô tả công việc
Manage and develop relationships with existing clients in the industrial sector
Proactively support customers throughout their service usage journey
Ensure high customer satisfaction and retention rates
Collaborate with Sales and Operations teams to resolve client requests and issues
Identify opportunities to upsell/cross-sell additional products or services
Track customer performance and prepare regular reports
Yêu cầu
Bachelor's degree in Business Administration, Economics, or related fields
At least 1 year of experience in Sales or Customer Success, preferably in industrial sectors
Good command of English (spoken and written); Japanese or Chinese is a plus
Strong communication, negotiation, and customer handling skills
Ability to work effectively with customers and internal stakeholders
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Proactive, responsible, and result-oriented mindset
Female candidates born in 1997 or later are preferred
Quyền lợi
Salary: Negotiable (fixed salary, not commission-based).
100% salary during 2-month probation period.
Allowance: Transportation (depend on distance), Housing 300.000 dong/month, Lunch 800.000 dong/month, Attendance bonus 300.000 dong/month, Health care,...
Monthly language allowance 1.000.000 - 4.000.000 dong/month for official employees.
13th-month salary and performance bonus, yearly salary review.
Holiday bonuses (New Year, April 30, September 2).
Full insurance package (Social, Health, Unemployment) based on base salary.
Additional personal accident & healthcare insurance UIC
Annual health check-up and company trip.
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: (Tất cả phường)
- - Hà Nội: Tầng 36, Toà nhà Kaengnam Landmark 36, Khu đô thị mới Cầu Giấy, Phường Yên Hòa (quận Cầu Giấy cũ)