Customer Success ( Fresher)
Nơi làm việc: Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Kế toán, Kiểm toán
Lương: Thương lượng
Hình thức: Toàn thời gian
Ngày đăng: 25/04/2024
Hạn nộp: 25/05/2024
Vị trí công việc này hiện tại đã hết hạn nộp hồ sơ, bạn có thể tham khảo thêm một số công việc tương tự tại đây:
Mô tả công việc
- Explore and thoroughly understand the company's technological products.
- Conduct research on the potential of new solutions or pain points of customers.
- Serve as the main contact point for customer care during the pre-sales phase.
- Externally, work with customers to elicit and collect their pain points and requirements.
- Internally, work with the solution board and development team to design solutions, provide quotations, and prepare necessary documents.
- Deliver solutions to customers using various methods such as presentations or demos.
- Undertake other tasks as required by direct management.
- Conduct research on the potential of new solutions or pain points of customers.
- Serve as the main contact point for customer care during the pre-sales phase.
- Externally, work with customers to elicit and collect their pain points and requirements.
- Internally, work with the solution board and development team to design solutions, provide quotations, and prepare necessary documents.
- Deliver solutions to customers using various methods such as presentations or demos.
- Undertake other tasks as required by direct management.
Yêu cầu công việc
Requirements:
- Experience in account management, or customer success, preferably in the IT sector.
- Good command of English, both verbal and written.
- Strong analytical mindset with the ability to collect, synthesize, and analyze information.
- Strong presentation & articulation skills, to convey complex issues in a precise and accessible manner.
- Attention to detail & ability to create pre-sales documents, proficient in powerpoint skills & draw mock-ups.
- Active team player, self-starter, and multitasker who can quickly adjust priorities.
Preferred skills and qualifications
- General knowledge: Engagement/Loyalty Marketing, AI, Ecommerce.
- Domain knowledge: FMCG, Retails, Banking & Finance
- System knowledge: CRM, ERP, DMS, POS, E-Com
Benefits:
- Attractive salary. Performance-based reward.
- 13th bonus and Performance bonus.
- "FPT care" health insurance provided by AON and is exclusive for FPT employees
- Have a chance to go Onsite short-term or long-term
- Young and dynamic working environment
- Continuous development of hard and soft skills through work and professional trainings
- Opportunity to approach newest technology trends
- Company's labor policy entirely pursuant to Vietnam labor legislation plus other benefits offered by the company (Company trip, Holiday, etc.)
- Experience in account management, or customer success, preferably in the IT sector.
- Good command of English, both verbal and written.
- Strong analytical mindset with the ability to collect, synthesize, and analyze information.
- Strong presentation & articulation skills, to convey complex issues in a precise and accessible manner.
- Attention to detail & ability to create pre-sales documents, proficient in powerpoint skills & draw mock-ups.
- Active team player, self-starter, and multitasker who can quickly adjust priorities.
Preferred skills and qualifications
- General knowledge: Engagement/Loyalty Marketing, AI, Ecommerce.
- Domain knowledge: FMCG, Retails, Banking & Finance
- System knowledge: CRM, ERP, DMS, POS, E-Com
Benefits:
- Attractive salary. Performance-based reward.
- 13th bonus and Performance bonus.
- "FPT care" health insurance provided by AON and is exclusive for FPT employees
- Have a chance to go Onsite short-term or long-term
- Young and dynamic working environment
- Continuous development of hard and soft skills through work and professional trainings
- Opportunity to approach newest technology trends
- Company's labor policy entirely pursuant to Vietnam labor legislation plus other benefits offered by the company (Company trip, Holiday, etc.)
Quyền lợi được hưởng
Thưởng
"FPT care" health insurance provided by AON and is exclusive for FPT employees.
Chăm sóc sức khoẻ
Successful candidates will be offered a friendly, motivated working environment.
Nghỉ phép có lương
Very Attractive offer plus annual compensation and performance bonus.
"FPT care" health insurance provided by AON and is exclusive for FPT employees.
Chăm sóc sức khoẻ
Successful candidates will be offered a friendly, motivated working environment.
Nghỉ phép có lương
Very Attractive offer plus annual compensation and performance bonus.
Thông tin khác
NGÀY ĐĂNG
23/04/2024
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Kế Toán/Kiểm Toán > Kế Toán Quản Trị
KỸ NĂNG
Account Management, English, CRM, ERP, Ecommerce Technology
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
Xem thêm
23/04/2024
CẤP BẬC
Mới Tốt Nghiệp
NGÀNH NGHỀ
Kế Toán/Kiểm Toán > Kế Toán Quản Trị
KỸ NĂNG
Account Management, English, CRM, ERP, Ecommerce Technology
LĨNH VỰC
Phần Mềm CNTT/Dịch vụ Phần mềm
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
Xem thêm
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Vị trí Customer Success ( Fresher) do công ty tuyển dụng tại Hồ Chí Minh, Joboko tự động tổng hợp mức lương Thương lượng, tìm thêm việc làm về Customer Success (Fresher) hoặc công ty ở các link phía trên