Mô tả công việc
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Make daily and weekly report
Yêu cầu
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support
- IELTS >6.5 or same English level
Quyền lợi
- Salary: 4M+ Commission
- Working time:8h00 - 12h00, Monday - Saturday.
- Become a part of a dynamic and enthusiastic, professional but family-friendly working environment
- Open opportunities for career development with long-term vision and mission
- Full participation in social insurance health insurance and unemployment insurance
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 7 (từ 08:00 đến 12:00)
Riêng T7 làm online
Thông tin chung
Nơi làm việc
- - Hà Nội: Tầng 3, số 43 Chính Kinh, Phường Thanh Xuân (quận Thanh Xuân cũ)