JOB DESCRIPTION
Develop new products and enhance existing products (Credit / Non-Credit / Investment) for Corporate Banking customers, meeting customer needs and ensuring business effectiveness:
Lead or participate in preparing detailed reports on potential customer segments and customer profiles.
Participate in developing and finalizing product design.
Analyze sales performance and product utilization effectiveness.
Propose product improvements to enhance business value by monitoring product performance indicators.
• Conduct market research activities supporting new product development and existing product enhancement.
Execute the design, coordinate the development, and manage the Corporate Banking customer experience, including:
Develop or coordinate the development of customer journeys and experiences for each product/service and optimize the customer experience.
Monitor service quality KPIs by product.
Coordinate the resolution of customer experience issues that arise.
Develop product requirements for new products/product enhancements and control the integration and implementation of Corporate Banking Products developed by the unit on internal software systems (e.g., CRM, BPM, CMV, BizMB, etc.) and/or partner platforms.
Manage Corporate Banking Product performance (P&L) within the assigned scope, including:
Consolidate Corporate Banking Product performance data.
Recommend and coordinate with Business Divisions to propose pricing policies (interest rates, fees, incentives, etc.) for each product to ensure business effectiveness.
Coordinate with Business Divisions to implement pricing and fee adjustments.
Monitor, analyze, and evaluate the performance of the Corporate Banking product portfolio.
• Develop and implement marketing programs for Corporate Banking Products in coordination with relevant units and Business Divisions, where applicable. Manage the progress and quality of marketing campaigns and monitor and consolidate campaign performance data within the assigned scope.
CAREER LEVEL REFERENCE
Candidates are encouraged to refer to the descriptions below to assess their experience and select the appropriate career level:
• Specialist (Level 1-3):
Directly perform professional and functional responsibilities. The higher the level, the greater the degree of autonomy and complexity of work.
• Senior Specialist:
Take responsibility for the results of a specific area of expertise and provide guidance to Specialists within the team. Generally suitable for candidates with 5-8 years of experience who have independently managed an end-to-end functional area.
• Product Director / Product Expert:
Lead a key professional area or critical product within the unit and provide in-depth professional expertise and consultation to relevant functions. May manage or coordinate a team. Generally suitable for candidates with 8-12 years of experience, with strong subject-matter expertise and experience in leading a team.
• Senior Expert:
Provide professional leadership and strategic direction at the bank-wide level; directly advise Division Directors and senior management on strategies within the assigned area. May manage or coordinate a team. Generally suitable for candidates with more than 12 years of experience who are recognized as leading experts in their field.
Note: Years of experience are provided for reference and benchmarking purposes only and are not mandatory requirements.
JOB REQUIREMENTS
Education
Bachelor's degree in
Economics, Finance, Banking, Information Technology, Data, Marketing
, or related fields.
Experience
At least
3 years of experience in the financial/banking sector
.
Knowledge and experience in
business, risk management, credit assessment, credit approval, operations, information technology, data, or marketing
within financial institutions or banks.
Knowledge & Expertise
Investment:
Candidates with knowledge and experience in
investment product management and/or development
are preferred.
Construction & Real Estate:
Candidates with knowledge of
legal matters, project cash flows, construction contracts, and work-in-progress management
in the construction sector are preferred.
Candidates with experience in
credit assessment and structuring solutions for construction-sector customers
, or experience working for
construction supervision/consulting companies
, are preferred.
English Proficiency
TOEIC score of 500 or above
, or an equivalent English certification.
Application Instructions:
Apply directly on the MB Bank recruitment page on [protected info]
MB Bank requires applicants to provide the following details:
Personal information: Full name, Date of birth, Gender
Contact phone number and Email
Education level, Graduating school
Work experience
3 to 5 standout skills
Why should you apply directly via
[protected info]
?
Your application will be assessed quickly.
Applicants should regularly check their email and phone to ensure they don't miss the interview schedule.
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