Direct Sales Team Leader

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Job Description:
• The Direct Sales Team Leader provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s).
• Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services.
• May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets.
• Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Responsibilities
• Responsible to manage & lead corporate solution team to book tradition roadshows to support direct sales team to acquire business.
• Guide team to focus on e-deployments to generate leads for both telesales & direct sales channels.
• Provide expert business assistance and insight to drive sales, improve processes and production.
• Liaise with sales team and branch product team to increase communication and help support business objectives
• Possess specialized skill set knowledge to anticipate potential issues/areas of concern before rolling out new programs, initiatives and/or promotions.
• Key contributor in providing valuable insight and direction for key support initiatives based on previous management and selling roles.
• Determine product knowledge gaps and best practices to be used in order to provide additional training. Advise and train new staff to make sure corporate solution officer have full knowledge & skills within origination systems. Work closely with On Boarding and Training teams to enhance curriculum as needed for Sales Staff
• Review new sales/policy/credit changes to provide suggestions on communication verbiage to the field.
• Provide expert assistance on pipeline management, origination input, and best practices.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.