Director of Business Development

We're seeking a dynamic Director Business Development to drive B2B revenue through Loyalty white-label, Loyalty solutions, and strategically growing relationships with big merchants.
What you will be responsible for:
1. Sales and Revenue Generation:
- Achieve and exceed revenue targets through new customer acquisition, customer retention, up-selling, and cross-selling, with a focus on Loyalty Solutions (sampling, O2O, white-label, etc.)
- Lead full sales cycles, including qualifying prospects, presenting to customers, and closing deals.
- Develop and execute strategic plans for merchant acquisition, growth, and retention, particularly for large brands (such as FMCG, FnB, Retail, and Bank)
2. Strategic Planning
- Set Business Development and sales strategies.
- Develop frameworks for merchant onboarding, negotiation, and pricing.
- Understand P&L and ROI calculations for each deal.
- Develop and maintain relationships with key decision-makers in large merchant accounts,
- Create and implement onboarding processes, negotiation frameworks, and pricing strategies for merchants.
- Identify and execute joint marketing programs with merchants to create new sales opportunities.
3. Cross-functional Collaboration
- Work closely with Product, Marketing teams to align business development efforts with overall company objectives.
- Collect and synthesize market information on key pain points and hurdles.
- Bridge technical understanding between Merchant and Product teams.
- Provide first-level feedback on offer feasibility and customization.
- Understand and navigate hurdles from both internal and external departments.
4. Operations and Reporting:
- Manage the sales pipeline and CRM tools, ensuring accurate and timely reporting.
- Communicate regularly with BOD and Investors on projects, priorities, and progress.
5. Team Leadership & performance management
- Lead, coach, and mentor high-performing teams across Business Development, Partnership, and Key Account Management.
- Set clear performance metrics and provide regular sales reports and forecasts.
- Implement a customer-centric approach to sales and relationship management.