Mô tả công việc
- Monitor and analysis real time card transactions to detect and prevent fraudulent activities.
- Investigate suspicious transactions, reach out to customers for verification, and take necessary actions.
- Contact customers to offer card replacements or initiate dispute requests as needed.
- Review and analysis data to identify fraud trends, and collaborate with relevant departments to mitigate fraud risks.
- Perform additional tasks as assigned by the Line Manager to support fraud prevention efforts.
Yêu cầu
- Graduation: Bachelor's degree in banking/ business related field
- Working experience: At least 1 year of experience in banking environment/ fraud monitoring and detection
- Language: English from Average level
- Others:
+ Attention to detail to spot irregularities and potential fraud.
+ Problem-solving and decision-making skills to take appropriate actions in real-time.
+ Strong communication skills to effectively interact with customers and internal teams.
+ High degree of integrity, confidentiality, and professionalism
+ Willingness to work night shifts and flexible hours to ensure 24/7 monitoring of transactions.
Quyền lợi
Chăm sóc sức khoẻ
Social insurance & Health care insurance
Nghỉ phép có lương
Training and Development
Thông tin khác
NGÀY ĐĂNG
18/08/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Ngân Hàng & Dịch Vụ Tài Chính > Dịch Vụ Hỗ Trợ Khách Hàng
KỸ NĂNG
Banking, communication
LĨNH VỰC
Ngân hàng
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không hiển thị
QUỐC TỊCH
Không hiển thị
Xem thêm
Thông tin chung
Nơi làm việc
- Crescent Plaza, 105 Tôn Dật Tiên, Tân Phú, Quận 7, Thành phố Hồ Chí Minh, Việt Nam