Mô tả công việc
1. E-commerce Performance Management
Take full ownership of channel performance and proactively identify issues and opportunities, proposing data-driven solutions.
Scale and dominate multi-platform stores with proven growth metrics (% revenue increase) rather than just maintaining daily operations.
Monitor daily/weekly/monthly performance (sales, traffic, conversion, AOV) and ensure achievement of assigned targets.
Analyze platform performance and identify growth opportunities, risks, and action plans.
2. Campaign Planning & Execution
Plan and execute platform campaigns
assortment, pricing strategy, promotion schemes, and visibility to maximize performance.
Coordinate with internal teams to align campaign mechanics, stock readiness, and marketing support.
3. Livestream & Social Commerce
Plan and drive livestream strategy across Shopee and TikTok Shop, including KOL selection, deal strategy, and performance optimization.
Work with KOLs/KOCs and enablers to optimize livestream performance (GMV, traffic, conversion) while ensuring profitability and cost efficiency.
4. Budget Planning & Control
Plan, allocate, and manage e-commerce budgets, including platform packages, media spend, and campaign investments.
Engineered data-driven strategies that directly improved bottom-line profitability and optimized marketing spend efficiency (ROAS).
Ensure efficient allocation of resources to maximize business outcomes.
5. Market & Competitor Analysis
Lead the development of regular market intelligence reports, including competitor benchmarking, and translate insights into actionable strategies.
Provide actionable insights and strategic recommendations based on data and market trends.
Demonstrate strong data-driven mindset in identifying opportunities and guiding decisions.
6. Enabler & Agency Management
Audited and challenged external partners (Enablers/Agencies) to ensure strict adherence to KPIs and high-quality execution of campaign assets.
Ensure alignment on targets, execution plans, and performance tracking.
Monitor and evaluate enabler performance, ensuring quality delivery and continuous improvement.
7. Reporting & Stakeholder Management
Confidently present, discuss, and align directly with Director on business performance, strategy, and key issues.
Directly present, discuss, and align with Director on business performance, strategy, and key issues.
Proactively raise concerns, propose solutions, and drive decision-making.
8. Cross-functional Coordination
Collaborate closely with Marketing, Supply Chain, Finance, and other stakeholders to ensure smooth operations.
Align on product launches, stock planning, pricing, and promotional activities.
Yêu cầu
Bachelor's degree in Business, Marketing, E-commerce, or related fields.
Minimum 3-5+ years of experience in e-commerce, preferably in FMCG or beauty/personal care.
Strong experience in managing Shopee, Lazada, and TikTok Shop.
Proven track record in data analysis, reporting, and performance optimization.
Solid experience in budget planning and ROI management.
Experience in livestream operations and KOL/KOC collaboration is a strong advantage.
Hands-on experience in working with and leading enablers/agencies.
Strong analytical thinking, problem-solving skills, and business acumen.
Proactive, ownership mindset with the ability to work independently under pressure.
Excellent communication and presentation skills; confident in working with senior stakeholders.
Quyền lợi
Bảo hiểm chăm sóc sức khỏe cao cấp dành cho nhân viên
18 ngày nghỉ phép có lương
Các câu lạc bộ ngoại khoá
Thông tin khác
Loại công việc
Nhân viên toàn thời gian
Cấp bậc
Nhân viên
Học vấn
Cử nhân
Kinh nghiệm
2 - 5 năm kinh nghiệm
Giới tính
Bất kỳ
Ngành nghề
Bán hàng / Kinh doanh
,
Bán lẻ / Bán sỉ
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